Do you need to reset your Ecobank USSD code because you forgot it? Retrieving it is easy without entering your debit card details to access your bank account.

Simply dial *326# on your phone and select the Reset PIN with OTP option to create a new PIN. This guide will walk you through the process step-by-step, ensuring you can regain access to your Ecobank account and continue enjoying the convenience of USSD banking.

You’ll learn:

• How to reset your USSD code without an ATM card.
• Tips to avoid common issues during the process.
• Answers to frequently asked questions about Ecobank USSD banking.

Let’s get started!

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Why Reset Ecobank USSD PIN?

Resetting your Ecobank USSD PIN is something you might need to do for various reasons. Here’s are the whys and benefits:

Reasons to Reset Your Ecobank USSD PIN:

1. Forgotten PIN: You can’t remember your current USSD PIN and need to create a new one.
2. Security Concerns: You suspect someone else knows your PIN, and you want to protect your account.

Benefits of Resetting Your Ecobank USSD PIN:

1. Regain Access: Resetting your PIN allows you to access your account and perform transactions again.
2. Enhanced Security: A new PIN ensures your account is secure from unauthorized access.
3. Peace of Mind: Knowing your PIN is up-to-date and secure gives you confidence in managing your finances.

How to Reset Ecobank USSD PIN Code For Transfer

Ecobank allows customers to retrieve their PIN online, even without requesting for their ATM debit card details to complete the process.

Follow these simple steps to a create a new Ecobank PIN code if you forgot it:

1. Dial *326# on the phone number linked to your Ecobank account.
2. Select the “My Account” option from the menu.
3. Choose “Reset PIN with OTP” to proceed.
4. Enter the OTP (One-Time Password) sent to your registered phone number.
5. Create a new 6-digit USSD PIN that’s easy for you to remember but hard for others to guess.
6. Confirm the new PIN to complete the process.

This Ecobank reset USSD PIN process works on any major network in Nigeria. Such as on Airtel, Mtn, Glo or 9 Mobile network.

Once done, your new USSD PIN will be activated immediately, and you can start using it for transactions.

Read: How to Check Ecobank Account Number

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Alternative to Reset Ecobank USSD PIN Code

For customers already using the Ecobank mobile app, the 6-digit PIN on the app is the USSD PIN, not the 4-digit number. This allows you to change your PIN code without entering *326#,

Here is how to reset USSD PIN on the Ecobank mobile app:

• Open your Ecobank Mobile App
• Tap the menu page.
• Then, select the More Services option.
• Lastly, select Reset PIN.

Now, you can use your new PIN to authenticate transactions on Ecobank’s *326#. Such as transferring money to other banks and buying airtime and paying for other bills.

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Tips to Create Ecobank USSD PIN

When resetting (or changing) your Ecobank USSD PIN, keep these tips in mind to ensure a smooth process:

• Ensure your phone number is registered with Ecobank. Only the registered number can receive the OTP.
• Use a phone with good network reception. Poor network can interrupt the process.
• Keep your OTP confidential. Never share it with anyone.
• Choose a memorable but secure PIN. Avoid obvious combinations like “123456” or your birth date.

Following these tips will help you create a secure and functional USSD PIN.

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Why is the Eco Bank USSD Code not Working?

Why the Ecobank USSD code is not working on your phone can be from you, the mobile network or the bank itself

Firstly, the Ecobank USSD code will not work when you enter the wrong USSD code or PIN. You can get an error like ‘authentication failed‘. To rectify this, confirm you enter the right Ecobank short USSD code.

The network can be the reason why Ecobank *326# is not working. When the network of Ecobank or the mobile operator is down, it affects USSD banking. In this case, you need to wait and try again later.

However, if you think none of these is the reason and the issue still persist, contact Ecobank customer care on social media or by phone call.

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FAQs on Resetting Ecobank USSD Code

Here are answers to some frequently asked questions about resetting your Ecobank USSD code:

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About Ecobank USSD Banking

Ecobank USSD banking (*326#) is a quick and convenient way to perform banking transactions without needing an internet connection or visiting a bank branch.

But first you must activate the Ecobank code and create a PIN on your mobile phone. Thereafter, you can use the *326# to:

• Check your Ecobank account balance.
• Transfer money to other bank accounts.
• Top-up Airtime for yourself and others.
• Reset your USSD PIN.
• And lots more

This service is available 24/7, making it a reliable option for managing your finances on the go.

Ecobank Customer Care 

For further enquiries about resetting your USSD PIN, contact Eco Bank customer care

Here are the Ecobank customer care channels: 

• Ecobank Customer Care Number: +234 (0) 700 500 0000, +234 (0) 708 065 3700 or +234 (0) 1 270 1323. 
• Facebook: EcobankNigeria. 
• Twitter: @ecobank_nigeria.
• Ecobank Bank WhatsApp Number: +234 808 760 3717. 
• Email: ecobankenquiries@ecobank.com
• Ecobank physical bank: Visit the customer care unit. 

You can easily contact Ecobank online on their social media handles. Especially, if it is not convenient to visit the physical bank branch.

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Summary

Resetting your Ecobank USSD code without an ATM card is a simple and convenient process that ensures you can continue accessing your account securely. With just a few steps, you can create a new PIN and enjoy the benefits of USSD banking anytime, anywhere.

Here’s a quick recap of the key points:

• Dial *326# on your registered phone number.
• Select “My Account” and choose “Reset PIN with OTP.”
• Enter the OTP and create a new 6-digit USSD PIN.
• Follow the tips to avoid common issues and ensure a smooth process.

By following this guide, you can easily reset your Ecobank USSD PIN and continue enjoying seamless banking services.

unleash.com.ng is dedicated to providing valuable information on managing your finances. Keep an eye out for future articles on Ecobank and other helpful financial topics!

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