Do you need to urgently link NIN (National Identification Number) to your Ecobank account number? Eco Bank Nigeria has provided an online method of updating it conveniently for customers without going to the bank. The whole NIN linking process takes less than 5 minutes to secure your account and avoid being blocked by Ecobank.
Here is how to link NIN to your Ecobank Account online quickly:
1. Visit Ecobank NIN Update Page
Click this Ecobank URL link to start the process of linking NIN to your bank account.
Alternatively, copy the URL: https://customerupdate.ecobank.com/ciu/login to your phone or computer browser and send it.
Below is what the page looks like:
On this dedicated webpage, Ecobank customers can update their NIN to secure their accounts without visiting the branch office.
2. Input Account Details
On the Ecobank update webpage, enter your account details before proceeding to link NIN to it. Here is the process:
- Enter Ecobank Account: Input your 10-digit NUBAN number in the required box.
- Select Account Type: Is it an Individual or corporate account? Select the appropriate one.
- Accept the Terms and Conditions: Tick the terms and conditions box to accept it.
- Submit Form: Click on submit to move on to the next stage of linking NIN to your Ecobank account number
3. Enter OTP
After filling out the form, Ecobank will send a one-time password (OTP) to your registered email address.
Open your email address mailbox, check for the Ecobank OTP message and copy the OTP code.
Next, paste the copied OTP code in the box and click submit to move on to the final stage of linking NIN to your account number.
4. Submit NIN
On the next page, click on the Request button, select statutory ID or identification update and upload a copy of your NIN document (slip or card).
Also, tick the terms and conditions box and submit your NIN details
5. Receive Confirmation
After completing the process, you will get a message indicating you have successfully submitted your NIN details.
Ecobank will process your application to link NIN to your account and inform you later.
To avoid rejecting your application, ensure you upload a clear NIN document. Do not take a dark and blurred picture and upload it, hiding NIN details.
Requirements to Link NIN to Ecobank Account
Before initiating the process of linking your NIN to your Ecobank account online, ensure you have the following essential information and documents ready:
1. Eco Bank Account Number:
An Ecobank account number is a crucial requirement to link NIN. Before getting to the linking of the NIN stage, Ecobank will request you enter your account number. Type in the account number and proceed to link NIN to it.
Note: Accurately enter the account number to enjoy a smooth updating of the NIN process.
Have you forgotten your Ecobank account number? Read on How to Check Ecobank Account Number
2. OTP Code:
Entering of OTP code is another requirement for linking NIN to the Ecobank account number.
When you enter your account number, Ecobank will send an OTP code to the email address registered with the account.
Get the code from your email mailbox, enter it in the online form and proceed to link your NIN easily.
Note: Ecobank will not send the OTP code to your phone number. Also, you cannot use a hardware token to generate an OTP code and use it to link NIN to your Ecobank account. The only way to get the code is to check your Ecobank registered email address.
3. NIN (National Identification Number):
The main requirement is NIN; this is what the entire process is about. Ecobank requires that you upload your NIN card or slip issued by the National Identity Management Commission (NIMC).
Ensure you have it ready. Take a clear picture of your NIN document, not a blur or dark photo and upload it accordingly.
Downside of Ecobank NIN Online Update Form
Linking NIN to the Ecobank account number online is quite convenient without compulsorily visiting the bank. However, some shortcomings can prevent Ecobank customers from using this method.
Here are the downsides:
1. Email address OTP:
By entering your account number, Ecobank will send OTP to your registered email address.
If you cannot access the email address you filled in when opening your Ecobank account, it is impossible to link NIN to your account online.
If you encounter this issue, the best alternative is visit a Ecobank physical branch where you can update your email address and NIN accordingly.
2. NIN document:
Ecobank requires uploading of NIN document (slip or ID card), instead of requesting the 11-digit number, to link it to a customer’s account number.
However, most Nigerian banks such as Zenith Bank and Fidelity Bank only request an NIN number to link to the account.
This makes the online linking method not ideal for all Ecobank customers who have lost or misplaced their NIN documents.
So, if you lost your NIN card (or misplaced it) but still know your 11-digit NIN number, you cannot use the online method to link it to your Ecobank account.
Therefore, if you are unable to use the online method, visit the nearest Ecobank branch to link NIN to your account. Whether it is network or requirements issues, everything will be resolved at any Ecobank branch.
At the branch, a customer representative will assist you to update NIN to your Ecobank account successfully and secure your account from being blocked
Ecobank Branch: Alternative Way to Link NIN Online
For those who prefer a physical approach or are unable to use the online method, linking the NIN to an Ecobank account number can be done at any Ecobank branch.
Here is how link NIN at the Ecobank branch:
- Visit any Ecobank branch nearest to you.
- Approach the bank staff at the customer care section
- Request to link your NIN to your Ecobank account.
- Provide your Ecobank account number and NIN details as required.
- The representative will link it to your account and confirm on the spot that it is successful.
Why Link NIN to Your Ecobank Account
1. CBN Directive:
The Central Bank of Nigeria (CBN) mandated that all Nigerian banks request customers link BVN and NIN to their accounts. This directive came into effect on December 1, 2023.
Failure to comply, your Ecobank account will be blocked for transactions. You will not be able to deposit, withdraw or transfer money from the account until you link NIN to the account
2. Account Security:
According to Ecobank linking NIN to a bank account is a security measure. For instance, transactions can be easily traced which protects customers’ accounts and curb fraudulent activities.
3. Account Restriction:
Any account not linked with NIN will be blocked. Ecobank will restrict inflow and outflow of transactions on such an account.
That means you cannot deposit money, transfer money from the Ecobank to another bank account or withdraw money until the account is linked to NIN.
How to Retrieve Forgotten BVN or NIN Details
If you’ve forgotten your BVN or NIN details, don’t worry; there are steps you can take to check them:
For NIN:
- Check National ID Card: If you have a National ID card or slip, your NIN is printed on it. Check the front side for the number.
- NIMC Website: Visit the National Identity Management Commission (NIMC) website and use their online services to retrieve your NIN.
- Visit NIMC Enrollment Center: Visit the NIMC enrollment center where you registered for NIN. They can assist you in retrieving your NIN.
For BVN:
- Dial USSD Code: Dial *565*0# on the phone number linked to your BVN. This USSD code will display your BVN on your mobile screen.
- Visit Your Bank: Visit the bank where you enrolled for BVN, and inquire at the customer service desk. They will assist you in retrieving your BVN.
Ecobank Customer Care Service
If you encounter any challenges or have questions regarding the NIN linking process with your Ecobank account, the bank Customer Care team is readily available to assist you. Here’s how you can reach out for support:
1. Customer Care Hotline:
Dial Ecobank’s customer care hotline at 07005000000 or +2347080653700 to speak to a representative about your enquiries.
2. Email Support:
Send an email to the Ecobank support team at ecobankenquiries@ecobank.com. Clearly state your inquiry and include relevant details, such as your Ecobank account number.
3. Social Media:
Reach out to Econank through their official social media channels (e.g., Twitter, Facebook).
Send a direct message to any of these accounts, stating your enquiry. An Ecobank customer care representative will reply to your message in due time.
4. Ecobank Branch:
If you prefer physical assistance, visit the nearest Ecobank branch during business hours.
Customer service representatives at the branch will readily assist you with the NIN linking queries.
FAQs on How to Update NIN to Ecobank Account
Conclusion
In conclusion, Ecobank offers a convenient online method for NIN linking without going to the bank physically. Visit the website, input your account number and follow the process to submit your NIN document.
However, if you cannot do it, visit the nearest Ecobank branch and link NIN to your account successfully.
I hope you find this information helpful. If you do, consider sharing it with someone who may need it too.
Therefore, try it and let me know your experience by leaving a message in the comment section below or Facebook page.
