Do you want to contact Taptap Send customer service in the United Kingdom (UK), United States of America (USA), Canada and Europe?
To contact Taptap Send, you can dial the customer service number, chat on Whatsapp, send an email or message on social media. The number you can call depends on the country you reside. In the UK, it is +44 808 168 7707(and WhatsApp), USA is +1 (833) 916-0670 and other countries are different.
Therefore, find out in this post more information about these options and related topics.
Read: How to get Taptap Promo Bonus & Coupon codes
Taptap Send Customer Care
Taptap Send is a FinTech company that offers international money transfers to African, Asian and Caribbean countries. Presently, the company is live in the UK, EU, US and Canada, Taptap is one of the best apps to send money at zero fees to several countries.
Maybe you want to know more about Taptap services. Maybe it is a complaint, you can contact the Taptap customer care service.
There are 4 ways to contact Taptap customer service: phone number, WhatsApp number, social media page, and email address. These are discussed in the next sections.
You can contact Taptap customer service for a lot of reasons. Some of the reasons can be: failed transaction; your transfer is pending, how to get a refund from Taptap; and how long does it take to receive money from Taptap Send?
Taptap Send Customer Service Number UK
Taptap customer care number in the UK is +44 808 168 7707. To make enquiries and complaints, dial this number any day and time; it is available 24/7. Taptap will answer the call in English but customer care can also speak to you in Twi, Wolof, Urdu and Darija if you prefer between the hours of 9 am to 6 pm UK time.
Likewise, to contact Taptap Send London office, call the phone number +44 808 168 7707 any day and time.
When calling the Taptap customer service number, use your registered phone number on the app. When you cannot call, do not ask someone else to call on your behalf.
Taptap Send Customer Service Number USA
Taptap customer care number in the USA is +1 (833) 916-0670. To make enquiries and complaints, dial this number any day and time; 24/7, Taptap is available to pick up your call. Taptap customer service assists you in English and French.
When calling the Taptap customer service number, use your registered phone number on the app. When you cannot call, do not ask someone else to call on your behalf.
Taptap Send Customer Service Number Canada
Taptap customer care number in Canada is +1 833 371-0577. To make enquiries and complaints, dial this number any day and time; 24/7, Taptap is available to pick up your call. Taptap customer service assists you in English and French.
When calling the Taptap customer service number, use your registered phone number on the app. When you cannot call, do not ask someone else to call on your behalf.
Taptap Send Contact Number Europe
In Europe, you can make enquiries and complaints to Taptap between the hours of 9 am to 6 pm CET time. Interestingly, customer care can also speak to you in Twi, Wolof, Urdu and Darija if you prefer.
Here is Taptap Send customer care numbers in European countries:
- France: Call the Taptap customer service at +33 6 44 64 54 73 (toll-free) between the hours of 9 am to 6 pm CET time.
- Italy: Call Taptap customer service at +39 02 9475 4016 (toll-free) between the hours of 9 am to 6 pm CET time.
- Germany: Call Taptap customer service on +44 1628 969878 (toll-free) between the hours of 9 am to 6 pm CET time.
- Spain: Call Taptap customer service on +34 518 900 992 (toll-free) between the hours of 9 am to 6 pm CET time.
- Netherlands: Call Taptap customer service at +44 808 168 7707 (toll-free) between the hours of 9 am to 6 pm CET time.
- Belgium: Call Taptap customer service at +32 460 20 73 09 (toll-free) between the hours of 9 am to 6 pm CET time.
Note that when calling the Taptap customer service number, use your registered phone number on the app. When you cannot call, do not ask someone else to call on your behalf.
Taptap Send Customer Care WhatsApp Number
Contacting Taptap Send through WhatsApp number is only available for selected countries. Countries such as UK, USA, Canada, Belgium and Portugal.
To chat with Taptap customer care on Whatsapp, go to the support section of the Taptap app. Tap on the Message via WhatsApp option to chat with customer care.
If you in the UK and USA, you can chat with Taptap Send on Whatsapp 24/7 – any day and time. But if you are in Canada, Belgium and Portugal, you can message Taptap on Whatsapp between 9 am to 6 pm (CET) at this time.
Taptap Send Customer Service Email Address
If you want to make enquiries and complaints to Taptap through email address, send them to support@taptapsend.com
If you reside in the UK or Europe, send the email to Taptap Send any day between 9 am to 6 pm CET.
Is your residential address is in the US or Canada? send the email to Taptap Send any day between 8 am to 5 pm ET.
Note: when sending a message to the Taptap customer service email address, use your registered email number on the app. Not using the email will affect receiving prompt feedback.
Taptap Send App
On the Taptap Send app, you can contact customer care quickly. On the app, you can get Taptap’s official phone number, Whatsapp, and email. Simply, go to the support section and select how you wish to contact Taptap.
This is the easiest way to contact Taptap customer service. The support you need is already on the app for you since.
Taptap Send Facebook Page
Another way to contact Taptap Send customer service is the Facebook Page. Any enquiries or complaints? you can send a direct message on Facebook and a customer representative will reply to you as soon as possible.
Note: Include your name, surname, phone number and email address when sending the message.
Taptap Send Website
Contacting Taptap Send customer service on the website is similar to sending an email. Go to the Taptap website and click on the support icon. Completely fill out the forms and Taptap will reply to your message through your email.
How to Get a Refund from Taptap
To get a refund for a failed transaction from Taptap Send, wait for 30 minutes. Confirm that the money you transfer shows failed and is not pending. Transaction failed on Taptap Send confirms that your money has not been delivered to the recipient. Concerning a pending transaction, it shows Taptap is still trying to send the money.
However, if you do not get the money back from Taptap Send within an hour, contact customer care. You can send a WhatsApp message in the app, call the phone number or send an email. Check the Taptap customer care.
If you are seeking a refund from Taptap Send for sending money to the wrong account, it is not possible. But you can contact Taptap customer care if the transfer can be reversed.
Taptap Send Pending Issues
A pending transaction may be one of the reasons to contact Taptap Send. You send money but it is still showing pending on the app after some minutes; minutes turn to hours and you are worried about what is happening. Sending money on Taptap usually takes a few minutes to deliver but sometimes it can take a longer time.
When your transaction is showing pending on Taptap, the cause, most times, is from the recipient bank. Taptap is trying to send the money but experiencing an issue with the bank. This can last for minutes to hours. I once experienced a pending transaction for 24+ hours. But if the transaction later fails, Taptap will refund the money to your bank account.
However, if you are worried about waiting so long for the pending, contact Taptap customer care. They would explain what is the issue and assist you in resolving it.
Conclusion
In summary, there are different ways to contact Taptap Send customer service: Depending on the option you prefer – phone number, WhatsApp, email address and Facebook; Depending on the country you reside – UK, USA, Canada, Europe and more.
I hope you find this information helpful.
Therefore, try it and let me know your experience by leaving a message in the comment section below.
