Has your DSTV subscription expired or about to and looking for how to pay for it on the FCMB app. Don’t worry!
This post is here to guide you step-by-step through the process of subscribing to DSTV via the FCMB app, ensuring a smooth and hassle-free experience. You’ll learn the requirements needed for a successful subscription, and troubleshooting tips to overcome common issues. By the end of this guide, you’ll be equipped with all the knowledge to subscribe confidently to your favourite DSTV packages.
Requirements for Subscribing to DSTV on FCMB App
- Internet-Enabled Mobile Device: Ensure your smartphone is connected to the internet and has the FCMB app installed. The app is available for both Android and iPhone users.
- DSTV Smartcard Number: Your DSTV Smartcard number is essential for the subscription process. If you’ve forgotten it, you can usually find it on your DSTV decoder or by contacting DSTV customer support.
- Sufficient Account Balance: Ensure that your FCMB account has enough funds to cover the cost of the DSTV package you wish to subscribe to.
How to Subscribe to DSTV via FCMB App
Follow these six easy steps to pay DSTV plans on FCMB App:
1. Open the FCMB App:
Launch the FCMB app on your Android or iPhone device and log in using your credentials (username and password).
2. Go to the Pay Bills Section:
On the FCMB app dashboard, tap on “PAY BILLS”. This option is usually located beside the Transfer button.
3. Select Cable TV:
Under the *PAY BILLS* section, you will see a list of subscription providers. Select *DSTV* from the options listed. Here’s the complete list of cable TV providers you might see:
- DSTV
- GOTV
- STARTIMES
- SHOWMAX
4. Enter Your Customer ID:
Input your DSTV Smartcard number. If you’ve forgotten your Smartcard number, you can usually retrieve it from your decoder or contact DSTV customer support for assistance.
5. Select Your DSTV Product:
Choose your desired subscription package from the list. Here are some of the options available:
- DSTV Padi
- DSTV Yanga
- DSTV Confam
- COMPACT
- COMPACT PLUS
- PREMIUM
- And others…
6. Subscribe to DSTV:
Once you’ve filled out all the required details, tap the Validate Customer button to proceed. On the next page, FCMB will display a transaction review. If you’re satisfied with the details, choose your preferred payment method and enter your 4-digit PIN to complete the subscription.
List of DSTV Packages and Prices
Here are the available DSTV subscription packages along with their prices:
- DSTV PADI: ₦3,600
- DSTV YANGA: ₦5,700
- DSTV CONFAM: ₦9,300
- COMPACT: ₦15,700
- COMPACT PLUS: ₦25,000
- PREMIUM: ₦37,000
These packages offer a range of channels and content to suit different viewing preferences, ensuring that there’s something for everyone. Make sure to choose a package that best fits your entertainment needs and budget when subscribing.
Read: How to Subscribe to ShowMax on FCMB App
Troubleshooting: Common Issues and Solutions:
1. Problems Logging In to the FCMB App:
Solution: Ensure that you are entering the correct username and password. If you’ve forgotten your password, use the “Forgot Password” option to reset it.
2. Issues with Payment Processing:
Solution: If your payment fails, check your internet connection and ensure that you have sufficient funds in your account. If the problem persists, try logging out and back into the app or updating the app to the latest version.
Read: How to Subscribe GOTV plan on FCMB App
Alternatives to Subscribing to DSTV Using FCMB App
- FCMB USSD Code: Dial *329# on your mobile phone to access FCMB’s USSD banking services. Follow the prompts to make your DSTV payment directly through your phone without needing the app.
- FCMB Internet Banking: Log in to your FCMB internet banking account on your computer or mobile browser. Navigate to the bill payment section, select DSTV, and follow the prompts to complete your subscription.
- Other Payment Options:
- DSTV Website: You can also subscribe to DSTV directly on the official DSTV website by entering your Smartcard number and choosing your package.
- Other Banking Apps: If you have accounts with other banks, check if they offer DSTV payment options through their apps.
Read: FCMB USSD Code to Subscribe to DSTV Plan in Nigeria
Summary
FCMB provides a convenient platform for subscribing to DSTV, allowing users to manage their entertainment needs directly from their mobile devices.
To recap, here are the key points covered in this post:
- How to Subscribe to DSTV on FCMB App: Log in to the FCMB app, go to “Pay Bills,” select DSTV, enter your Smartcard number, choose your package, and complete the payment.
- Requirements: Ensure you have an internet-enabled device, your DSTV Smartcard number, and sufficient balance.
- Alternative Payment Methods: Explore other ways to subscribe to DSTV if the FCMB app doesn’t suit your preferences. Such as FCMB USSD code, DSTV website and other bank apps.
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