Do you want to renew your expired DSTV subscription or top up?

The First City Monument Bank USSD code (*329#) offers a simple way to pay for a DSTV plan on a mobile phone conveniently without an internet connection.

At the end, you will learn:

1. The requirements for using the FCMB USSD code for DSTV.
2. Step-by-step instructions to subscribe to your preferred DSTV package.
3. Troubleshooting common issues during the process.
4. Alternatives to the USSD method.

With this guide, you can confidently handle your DSTV subscription anytime and anywhere.

Requirements for Using FCMB USSD for DSTV Subscription

Before you can subscribe to a DSTV plan using the FCMB USSD code, ensure you have the following:

1. A Registered Phone Number Linked to Your FCMB Account
   • This is essential to access FCMB’s USSD banking services.
2. DSTV Smartcard/Customer ID
   • This is the unique number associated with your DSTV decoder, required for the subscription process.
3. Sufficient Funds in Your FCMB Account
   • Ensure you have enough money for your preferred DSTV package and a ₦100 transaction fee.
4. Sufficient Airtime on Your Phone
   • You need at least ₦10 airtime to initiate and complete the USSD transaction.

With these items ready, you can seamlessly subscribe to your DSTV package using FCMB’s USSD platform.

FCMB Code to Pay for DStv (Quick Method)

*329*2*Amount*SmartcardNo# is the FCMB short USSD code to pay for a DStv subscription.

Here is how to use it:

• Dial *329*2*Amount*SmartcardNo# on your phone (works with MTN, Glo, Airtel, or 9mobile).
• Enter your FCMB 4-digit PIN to confirm the transaction.

But, if you forget the quick method or not working for you, dial *329# and follow the steps to recharge your DStv account explained in the next section.

Steps to Subscribe to DSTV via FCMB USSD Code

Follow these simple steps to subscribe to your preferred DSTV plan using the FCMB USSD code:

1. Dial FCMB Code 329#
   • On your registered phone (MTN, Glo, Airtel, or 9mobile), dial the FCMB USSD code.
2. Select the “Payments” Option
   • From the displayed menu, choose the “Payments” option. It is Number 5 on the menu.
3. Choose “Pay DSTV/GOTV”
   • Select the first option on the next menu, “Pay DSTV/GOTV.”
4. Enter the DSTV Smartcard/Customer ID
   • Input your DSTV smartcard number, which serves as the account for the subscription.
5. Select Your DSTV Package
   • Choose your preferred DSTV subscription package from the displayed options. The prices and package validity (30 days) will be shown.
6. Confirm Your Subscription
   • Enter your FCMB USSD PIN to authorize the transaction. Once confirmed, FCMB will process your payment instantly.

Once the transaction is successful, a confirmation message will be sent to you, and your DSTV subscription will be activated.

Benefits of Using FCMB USSD Code for DSTV Subscription

Using the FCMB USSD code to subscribe to DSTV offers several advantages, including:

1. Quick and Simple Process
   • The entire subscription process takes only a few minutes and can be done anywhere.
2. No Need for Internet Access
   • You don’t need a smartphone or internet connection to use the USSD service.
3. Available 24/7
   • The service is always accessible, even outside banking hours or during public holidays.
4. Secure Payment Method
   • Your transactions are protected with a unique USSD PIN, ensuring your account’s safety.

Common Issues and Troubleshooting

While using the FCMB USSD code to subscribe to DSTV, you may encounter some issues. Here’s how to resolve them:

1. Insufficient Funds
   • Issue: Your transaction fails due to inadequate balance in your FCMB account.
   • Solution: Ensure your account has enough funds to cover the subscription cost and the ₦100 transaction fee.
2. Delayed Activation
   • Issue: The subscription doesn’t reflect immediately after payment.
   • Solution: Wait for a few minutes and restart your DSTV decoder. If it still doesn’t activate, contact DSTV customer support or FCMB for assistance.
3. Service Unavailable
   • Issue: The USSD code isn’t responding.
   • Solution: Check your phone’s network connection and ensure you have at least ₦10 airtime to initiate the service.
4. Incorrect USSD PIN
   • Issue: Inputting the wrong PIN will halt the transaction.
   • Solution: Retry with the correct USSD PIN or reset it if forgotten.

By addressing these issues promptly, you can ensure a seamless subscription experience.

Alternatives to Pay DStv Bill

If you cannot use the FCMB USSD code to subscribe to DSTV, there are other convenient methods to complete your subscription:

1. FCMB Mobile App

• Open the FCMB mobile app on your smartphone.
• Navigate to the Pay Bills section.
• Select DSTV from the list of service providers.
• Enter your DSTV smartcard/customer ID and select your subscription package.
• Confirm the transaction using your mobile app PIN.

Read: How to Subscribe to DStv Plan on FCMB Mobile App

2. FCMB Internet Banking

• Log in to your FCMB internet banking account.
• Go to the Bills Payment section.
• Choose DSTV as the service provider.
• Input your smartcard/customer ID and select the subscription plan.
• Confirm the payment.

Both alternatives require internet access and are equally secure and user-friendly, providing more options to manage your DSTV subscription conveniently.

FAQs

Here are some frequently asked questions about using FCMB USSD code to subscribe to DSTV:

Summary

FCMB provides an easy and convenient way to subscribe to your DSTV plan using its USSD code. Here’s a quick recap:

• Steps to Subscribe to DSTV: Dial *329#, select the “Payments” option, choose “Pay DSTV/GOTV,” enter your DSTV smartcard ID, select your package, and confirm the transaction with your USSD PIN.
• Benefits: It’s fast, secure, and doesn’t require internet access, saving you time and effort.
• Alternatives: Use the FCMB Mobile App or Internet Banking for an online subscription experience.

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