Monzo digital bank gives customers easy access to transact on the app anywhere in the United Kingdom (UK).

But, if you move to new home address, you must update your Monzo contact address to prevent missed card delivery, direct debit issue, or bank statement address discrepancy.

Here is the good news: Changing your address on the Monzo app takes less than a minute and is fully secure.

In this guide, you’ll learn:

• How to update your Monzo address in 6 simple steps
• Fixes for common problems (e.g., address not recognized)
• Key FAQs (how often you can change it, international addresses, and more)

Let’s begin…

Read: How to get Monzo Sign-up Bonus

How to Update Contact Address on Monzo App

Here are the simple steps to change your house address on Monzo app account:

1. Open the Monzo App on your smartphone – Android or iPhone.
2. Tap on the profile icon at the top-left corner of the app
3. Select your full name to assess your personal details
4. Tap on the edit icon beside your current address to enter New Address Details
5. Confirm your changes with your PIN, fingerprint or Face ID
6. Check to ensure Monzo has updated your new home address

The next sections explain in-depth each of these six steps.

Step-by-Step Guide to Changing Address on Monzo

Follow these detailed steps to update your home address on the Monzo app (works for both Android and iPhone):

Step 1: Open the Monzo App

• Log in to your Monzo account.
• Ensure you’re using the latest version of the app (update via App Store or Play Store if needed).

Step 2: Go to Your Profile Settings

• Tap the profile icon (top-left corner).
• This opens a menu with options like your full name, Business Accounts, customise and Settings.

Step 3: Edit Contact Details

• From the menu, select your name to access your personal information. It is the first option.
• Then, tap the “Edit” button, which looks like a pencil icon, next to your current address.

Step 4: Enter New Address Details

• Type your UK postcode and select your address from the dropdown.
• If your address doesn’t appear, enter it manually.

Step 5: Confirm & Authenticate Changes

• Verify the change using your Monzo PIN, Face ID, or fingerprint.

Step 6: Check for Confirmation

• Return to Personal Details to confirm your new address is saved.
• Monzo may also send an email or in-app notification confirming the update.

(Note: Monzo restricts address changes to once every 30 days for security.)

Common Issues & Troubleshooting

It is quick and easy to edit your where you live on the Monzo app, but sometimes problems happen. Here’s how to fix them:

1. Why Can’t I Edit My Monzo Address?

• “Edit” option not working? You may have changed your address within the last 30 days (Monzo’s security limit).
• App not responding? Check your internet connection or restart the app.
• Outdated app? Update Monzo via the App Store or Play Store.

2. My New Address Isn’t Recognized

• Postcode not working? Try entering your address manually instead of using the dropdown.
• Still not accepted? Contact Monzo Support via the app. They can manually verify it.

3. Does Monzo Require Proof of Address?

• Usually no, but if Monzo flags your account for security reasons, they may ask for:
  • A UK driver’s license
  • A recent utility bill (less than 3 months old)

FAQs About Editing Address on Monzo

Here are quick answers to the most common questions about updating your Monzo address:

Why Keeping Your Monzo Address Updated Matters

Keeping your current address in Monzo helps you avoid these potential issues:

1. Prevent Missed Deliveries

• New debit/credit cards get sent to your latest address
• Replacement cards and PIN reminders won’t go to the wrong place

2. Avoid Banking Problems

• Some merchants verify your billing address for payments
• Monzo may freeze transactions if your address seems suspicious

3. Stay Compliant with UK Banking Rules

• FCA regulations require banks to keep accurate customer details
• Outdated addresses could trigger extra security checks

4. Smooth Account Management

• Statements and tax documents will go to the right place
• Faster verification if you need to contact Monzo support

4. Bank Statement Issue

When you generate your Monzo bank statement, it will show the current contact address. However, if you moved to another address but didn’t update it, This will be inconstitent with

Your Monzo bank statement reflects your current contact address.

Summary

Updating your home address in the Monzo app is quick and important for smooth banking. Here are the key takeaways:

To edit your Monzo contact address, do this:

• Open Monzo app → Profile icon
• Tap on your full name
• Tap Edit (pencil icon) next to address under contact details
• Enter new UK postcode/address
• Confirm with PIN or biometrics

Important Notes:

• Changes happen instantly
• You can only change it once every 30 days

Need help? Contact Monzo customer care directly through your app!