Did you have a large amount of money in your Moniepoint account, but the bank prevented you from transferring it, or you could not receive a big cash amount into your Moniepoint account? You just experienced the dark side of the Account level, and it is time to upgrade to another level.

The good news is that upgrading your Moniepoint account is easy and can be done directly in the app within minutes.

In this post, I will guide you step by step, using clear and practical explanations, so you can move to another Moniepoint account tier without stress and unlock higher transaction limits.

Key takeaways you will learn:

• Simple steps to upgrade to Moniepoint account level 2 and 3
• How to check your current Moniepoint account level
• The requirements for each Moniepoint account tier
• The benefits of upgrading your Moniepoint account

What Are Moniepoint Account Levels?

Moniepoint bank account levels are different stages of verification on your account. Each level determines how much money you can send, receive, or withdraw daily. The higher your account tier, the higher your transaction limits.

There are three Moniepoint account levels: Level 1, Level 2, and Level 3. Each level comes with its own requirements and benefits.

• Level 1 is the basic level. It allows you to use your account with limited transaction limits.
• Level 2 gives you higher limits after you submit additional details like your BVN and next of kin.
• Level 3 offers the highest limits and is best for users who handle large transactions regularly.

Moniepoint uses account levels to keep users safe, follow financial regulations, and prevent fraud. This system also helps Moniepoint give higher limits only to accounts that are fully verified.

Benefits of Upgrading Your Moniepoint Account Level

Upgrading from one Moniepoint account level to another, say level to level 2, gives you more freedom and fewer transaction problems. It is especially helpful if you use Moniepoint to send and receive large payments often.

Here are the main benefits you enjoy when you upgrade your Moniepoint account tier:

• Higher daily transfer limits: You can send and receive more money without hitting restrictions.
• Ability to receive larger payments: Large deposits go through smoothly without being blocked.
• Smoother business and personal transactions: Payments are faster and more reliable.
• Reduced transaction failures: Fewer declined or pending transfers due to low limits.
• Access to advanced Moniepoint features: Higher levels unlock better account privileges.

Moniepoint Account Levels, Requirements, and Limits Explained

Moniepoint offers three account levels: Level 1, level 2 and level 3. Each level has specific requirements and transaction limits. A full understanding of these levels helps you know which one suits your needs and what is required to upgrade.

Moniepoint Level 1 Requirements and Benefits

Requirements:

• Nationality
• NIN
• Face verification
• Residential address
• PEP status
• Source of revenue
• Attestation

Transaction Limits:

• Daily Credit Limit: ₦300,000
• Daily Debit Limit: ₦300,000
• Single Debit Limit: ₦50,000

Level 1 is the entry-level account where every Moniepoint account holder starts. So no need to upgrade to tier 1 per se. It is suitable for light transactions but may feel restrictive if you transfer money often.

Moniepoint Level 2 Requirements and Benefits

Requirements:

• BVN
• Next of kin details

Transaction Limits:

• Daily Credit Limit: ₦500,000
• Daily Debit Limit: ₦500,000
• Single Debit Limit: ₦100,000

Level 2 is ideal for users who need higher limits for daily transactions. That is, if transaction of 300,000 on Moniepoint app is too small for you, you need to move to Level 2. Most users upgrade to this level to avoid frequent transfer issues.

Moniepoint Level 3 Requirements and Benefits

Requirements:

• No additional documents required

Transaction Limits:

• Daily Credit Limit: Unlimited
• Daily Debit Limit: ₦5,000,000
• Single Debit Limit: ₦5,000,000

Level 3 is the highest Moniepoint account level. It is best for businesses and users who handle large volumes of money regularly.

How to Upgrade Moniepoint Account Level on the App (Step-by-Step Guide)

Moniepoint makes it simple to move to another account level directly from the app. As long as you have the required documents or details with you. I’ll walk you through the exact steps so you don’t miss anything.

Step 1: Open the Moniepoint app

The first step is to find the Moniepoint app on your Android or iPhone. Open it and log in using your password or biometric (fingerprint or face ID).

Step 2: Tap the Profile icon

On the Moniepoint dashboard, tap the Profile icon at the top-left corner of the screen.

Step 3: Select “Upgrade Now”

Tap Upgrade Now to see all available account levels.

• You will see Level 1, Level 2, and Level 3.
• The level you are eligible to upgrade to will have “Up Next” written beside it.
  For example, if you are currently on Level 1, Level 2 will show Up Next.

Step 4: Choose Upgrade to Level 2 or Level 3

Scroll down and tap the button that says Upgrade to Level 2 or Upgrade to Level 3, depending on what is available for your account.

This means:

• If you are currently in Moniepoint level 1, you will see Upgrade to Level 2 button to tap
• While if you are in the level 2, you will see Upgrade to Level 3 button to tap

Step 5: Review requirements and benefits

In this section, the Moniepoint app will show you two things: the requirements and benefits of the next level.

Review them carefully.

Ensure you have the requirements before you proceed to the next step.

Step 6: Submit required details

Now, enter the required information requested by Moniepoint.

For example, when upgrading to Level 2, Moniepoint will ask you to add your next of kin details, since your BVN was already submitted when you opened the account.

Step 7: Confirm documents and complete the upgrade

After submitting your details, confirm the information and complete the process.

In most cases, your Moniepoint account level is upgraded instantly once your details are verified.

How to Check Your Current Moniepoint Account Level

Unsure of your current Moniepoint account level? You can easily check it on the app. This helps you know your limits and whether you need to upgrade.

• Navigate to the Profile section:
  Open the Moniepoint app and tap the Profile icon at the top-left of the dashboard.
• Where to see your current level:
  In your profile page, your current account level will be clearly displayed.
• How to confirm your transaction limits:
  Tap on your account level to view your daily credit limit, daily debit limit, and single debit limit. This shows exactly how much you can send or receive.

Now you can decide if you need to upgrade your Moniepoint account level for higher limits or not.

Common Issues When Upgrading Moniepoint Account Level

While upgrading your Moniepoint account level is usually smooth, some users may face minor issues.

Here are top 5 problems and how to resolve them in no time:

• Upgrade button not showing:
  This often happens if your app is outdated or your account already meets the current level requirements. Update the app and refresh your profile.
• Verification delay:
  Sometimes, document verification may take longer than expected due to system checks. Give it some time and check back later.
• BVN or NIN verification issues:
  Errors can occur if the details you entered do not match your official records. Double-check your BVN or NIN information and try again.
• App not updating account level:
  Your account may be upgraded, but the app hasn’t refreshed yet. Log out and log back in, or restart the app.
• What to do if upgrade fails:
  If the issue continues, contact Moniepoint customer support through the app for assistance.

These issues are usually temporary and can be resolved with simple steps.

Tips to Ensure a Successful Moniepoint Account Upgrade

Following the right steps can help you avoid delays or failed upgrades. These tips are based on common user experiences.

• Use correct personal details:
  Make sure all the information you enter matches your official records.
• Ensure BVN and NIN match your profile:
  Your BVN and NIN details must be the same as the name and date of birth on your Moniepoint account.
• Use a clear selfie for face verification:
  Take the photo in a well-lit place and avoid blurry images.
• Keep the app updated:
  Always use the latest version of the Moniepoint app to avoid errors.
• Use a stable internet connection:
  A strong internet connection helps your verification go through without interruption.

Frequently Asked Questions (FAQs)

1. How long does it take to upgrade Moniepoint account level?
In most cases, the upgrade is completed instantly after you submit and verify the required details. Delays may occur if verification is under review.

2. Is Moniepoint account upgrade instant?
Yes, Moniepoint account upgrades are usually instant once your information is confirmed.

3. Can I skip Level 2 and upgrade directly to Level 3?
No. You must meet the requirements for each level in order. This means you need to complete Level 2 before moving to Level 3.

4. Why is my Moniepoint upgrade pending?
Your upgrade may be pending due to verification checks, incorrect details, or temporary system issues.

5. Is BVN mandatory for Moniepoint Level 2?
Yes. BVN is required to upgrade your Moniepoint account to Level 2.

6. What is the highest Moniepoint account level?
Level 3 is the highest Moniepoint account level and offers the highest transaction limits.

7. Can Moniepoint downgrade my account level?
Yes. Moniepoint may downgrade your account if there are compliance issues or incorrect information on your profile.

8. Is upgrading Moniepoint account free?
Yes. Upgrading your Moniepoint account level is completely free.

9. What happens if my verification fails?
If verification fails, you will be asked to resubmit the correct information or documents.

Summary

Moniepoint account level determines how much you can send, receive, or withdraw daily. But if you are frustrated with your current account limit, it is time to move to another account level which helps remove limits, ensures smoother transactions, and gives you access to advanced features.

To recap, here are the key points from this guide:

• How to Upgrade Moniepoint Account Level on the app: Open the app, go to your profile, select “Upgrade Now”, choose the next level, submit required details, and confirm. Upgrades are usually instant.
• Check your current level: Your account level and transaction limits are visible in the profile section.
• Requirements for each level: Level 1 requires basic information, Level 2 requires BVN and next of kin, and Level 3 has no additional requirements.
• Benefits of upgrading: Higher daily and single transaction limits, smoother transfers, reduced transaction failures, and access to advanced Moniepoint features.
• Common issues and tips: Ensure your details match official records, keep the app updated, use a clear selfie, and have a stable internet connection.
• FAQs: Upgrading is free, mostly instant, and verification issues can be resolved by resubmitting correct details.

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