With FCMB app, you can subscribe to your GOTV plan if it expired or about to.

But if you are confused on how to navigate the app, don’t worry.

In this post, you will guide learn the straightforward process of subscribing to GOTV on the FCMB app, ensuring you never miss out on your entertainment.

Requirements for Subscribing to GOTV on FCMB App

• Internet-Enabled Mobile Device: Make sure you have a smartphone or tablet with internet access and the FCMB app installed.
• GOTV Smartcard Number: Have your GOTV smartcard number handy, as it is necessary for the subscription process. If you’ve forgotten your smartcard number, you can find it on the GOTV decoder or packaging.
• Sufficient Account Balance: Ensure that your FCMB account has enough balance to cover the subscription fee and any additional charges.

How to Subscribe to GOTV via FCMB App

Follow these six easy steps to pay GOTV plans on FCMB App:

1. Open the FCMB App:

Launch the app on your Android or iPhone and log in with your credentials (username and password).

2. Go to the Pay Bills Section:

On the FCMB app dashboard, tap on “PAY BILLS“. This option is located next to the Transfer button.

3. Select CABLE TV:

Under the PAY BILLS section, you will see a list of subscription providers. Select GOTV from the options listed:

• DSTV
• GOTV
• STARTIMES
• SHOWMAX

4. Enter Your Customer ID:

Input your GOTV Smartcard number. If you’ve forgotten your DSTV Smartcard number, it can usually be found on your decoder or packaging.

5. Select Your GOTV Product:

Choose your desired subscription product from the list:

• GOTV SMALLIE MONTHLY
• GOTV SMALLIE QUARTERLY
• GOTV SMALLIE YEARLY
• GOTV MAX
• JINJA
• Etc.

6. Subscribe to GOTV:

Once you’ve filled out all the details, tap the Validate Customer button to proceed.

On the next page, FCMB will display a transaction review. If you are satisfied with the details, select your preferred payment method and enter your 4-digit PIN to complete the subscription.

Note: An additional service charge of #100 apply.

List of GOTV Packages and Prices

When subscribing to GOTV through the FCMB app, you have several packages to choose from. Below are the available GOTV packages and their prices:

• GOTV SMALLIE MONTHLY: #1,575.00
• GOTV SMALLIE QUARTERLY: #4,175.00
• GOTV SMALLIE YEARLY: #12,300.00
• GOTV MAX: #7,200.00
• JINJA: #3,300.00

Read: How to Subscribe DSTV plan on FCMB App

Troubleshooting: Common Issues and Solutions

1. Problems Logging In to the FCMB App:

Solution: Ensure you are entering the correct username and password. If you’ve forgotten your password, use the app’s password recovery option to reset it. If you still can’t log in, contact FCMB customer support for assistance.

2. Issues with Payment Processing:

Solution: If your payment fails, check your internet connection and ensure that your FCMB account has sufficient balance. If the issue persists, try logging out and logging back into the app. You can also attempt the transaction again after a few minutes.

3. What to Do If You Don’t Receive a Confirmation:

Solution: If you don’t receive a confirmation after completing your payment, first check your email (including spam/junk folders) for any notifications from FCMB or GOTV. If there’s no confirmation, verify your subscription status on the GOTV website or app. If needed, contact FCMB customer support for assistance.

Alternatives to Subscribing to GOTV Using FCMB App

1. FCMB USSD Code:

Dial *329# on your mobile phone to access FCMB’s USSD banking service. Follow the prompts to select GOTV payment and complete your subscription easily.

Read: FCMB USSD Code to Subscribe to GOtv Plan

2. FCMB Internet Banking:

Log into your FCMB internet banking account via a web browser. Navigate to the payments section, select GOTV, and follow the instructions to complete your subscription.

3. Other Payment Options:

• GOTV Website: You can also subscribe directly on the GOTV website using various payment options available there.
• Other Banking Apps: Many banks offer the option to pay for GOTV through their mobile apps. Check if your bank’s app supports this feature.

Read: How to Subscribe to StarTimes on FCMB App

Summary

FCMB provides a convenient way to subscribe to GOTV through its mobile app, making it easier for users to manage their subscriptions without hassle. 

To recap, here are the key points covered in this post:

• How to Subscribe to GOTV on FCMB: Log in to the FCMB app, navigate to Pay Bills, select GOTV, enter your Smartcard number, choose a subscription package, and complete the payment.
• Requirements: An active FCMB account, a mobile device with the app installed, your GOTV Smartcard number, and sufficient balance.
• Alternatives: Use FCMB USSD code, internet banking, or other payment methods.

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