Resetting your transaction PIN on the FCMB app can be a frustrating experience, especially when you urgently need to complete a transaction but can’t because you forgot your PIN. Imagine trying to transfer money to other banks or pay for DSTV subscription, and your transaction is declined because your PIN isn’t working.

This post will guide you through the process of resetting your FCMB transaction PIN effortlessly.

How to Reset Transaction PIN on FCMB App

Follow these five quick steps to reset your PIN on FCMB App:

Step 1: Open the FCMB App:

Launch the FCMB app on your smartphone and log in using your username and password.

Step 2: Go to the Menu Section:

Tap on the “Menu” button located at the top left corner of the app.

Step 3: Select Profile Management Option:

Under the menu options, tap on “Profile Management“, which is typically the first option listed.

Step 4: Select Forgot Your PIN:

Tap on the “Forgot your PIN” option under the settings section. This will direct you to the PIN reset feature.

Step 5: Reset Your FCMB Transaction PIN:

After selecting “Forgot your PIN,” the app will open the section to reset your transaction PIN.

Enter your login password, then input your new transaction PIN. Re-enter the new PIN for confirmation, and finally, tap the “Update” button to save your new transaction PIN.

Read: How to Change Transaction PIN on FCMB App

Why Reset Your FCMB App Transaction PIN Regularly

• Security Reasons: A frequently updated transaction PIN helps protect your account from unauthorized access. If someone gains access to your account, they could easily conduct transactions without your consent.
• Secure Financial Information: Regularly changing your PIN reduces the risk of identity theft and ensures that your financial information remains confidential.
• Prevent Fraud and Account Breaches: Fraudsters often target mobile banking users. By resetting your transaction PIN, you add an extra layer of security, making it more challenging for them to compromise your account.

Alternatives to Resetting Transaction PIN on FCMB App

1. Use FCMB USSD Code

If you’re unable to change your PIN manually through the app, you can simply dial *329# using the registered phone number linked to your FCMB account. Follow the prompt options to change your transaction PIN.

2. Contact FCMB Customer Support:

If you’re still having trouble resetting your transaction PIN, don’t hesitate to reach out to FCMB customer support. They can provide guidance and assist you with the process.

Summary

FCMB is committed to ensuring the security of your financial transactions, making it essential to regularly reset your transaction PIN on the FCMB app. 

To recap, here are the key points discussed in this post:

• How to Reset Transaction PIN on FCMB App:  Log in to the app, navigate to “Profile Management,” and select “Forgot your PIN” to initiate the reset process.
• Why You Should Reset Your FCMB App Transaction PIN Regularly: Enhances security, protects your financial information, and helps prevent fraud.
• Alternatives to Resetting Transaction PIN on FCMB App: Use the *329# code or reach out to customer support for assistance.

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