How to Renew StarTimes Subscription on GTBank Mobile App

Renewing your StarTimes subscription can sometimes feel like a hassle, especially when faced with long queues or network delays at physical outlets. But did you know you can conveniently handle it online using the GTWorld mobile app?

In this post, you’ll learn:

How to renew your Startimes subscription using the GTWorld mobile app.
Alternative ways to pay for Startimes via GTBank online channels
Answers to common questions about Startimes subscription payments.

Let’s dive into the details!

Table of Contents show

Steps to Renew Startimes Subscription on GTBank App

1. Log in to the GTWorld App

Launch the app on your mobile device.
Enter your password or use fingerprint authentication to log in securely.

2. Go to Cable TV Section

Tap the “Payments” option located at the bottom menu.
From the list of services, select “Cable TV.”

3. Choose Startimes

Tap “Startimes” from the list of cable TV providers.

4. Fill in Subscription Details

Enter your Startimes Smartcard number.
Select your preferred bouquet/package from the available options.
Review the package prices displayed to confirm your selection.

5. Proceed with Payment

Double-check your details, including Smartcard number, package, and cost.
Confirm and complete the payment using your GTBank account linked to the app.
You will receive a payment confirmation and a notification of subscription activation.

Read: How to Renew DStv Subscription on GTWorld App

Alternative to Renew Startimes Subscription via GTBank

1. GTBank USSD Code

Dial *737*37*amount*smartcard no#
Enter your USSD PIN to complete the transaction.
Your GTB account is debited and StarTimes’ account is credited

2. GTBank Internet Banking

Log in to the GTBank Internet banking portal using your credentials.
Navigate to the “Cable TV.” section
Choose “Startimes” as the service provider.
Input your Smartcard number and select the desired package.
Complete the payment

Both options are secure and provide instant subscription activation notifications.

Frequently Asked Questions (FAQs)

How long does it take for the subscription to be activated after payment?

StarTimes subscriptions are typically activated within 5 to 15 minutes. If there’s a delay, contact Startimes support for assistance.

What should I do if the subscription payment fails but my account is debited?

Wait for a few minutes to see if the issue resolves automatically. If the subscription remains inactive after 24 hours, contact GTBank support to initiate a transaction dispute or refund request.

Can I pay for someone else’s Startimes subscription using my GTBank account?

Yes, you can. Simply enter the recipient’s Startimes Smartcard number during the subscription process and follow the same steps to complete the payment

Summary

GTBank simplifies the process of renewing your Startimes subscription, ensuring convenience and reliability. Here’s a quick recap:

Use the GTWorld app to log in, navigate to Payments > Cable TV, select Startimes, fill in your details, and confirm payment.
Alternative methods include GTBank USSD (*737#) and internet banking.
Always double-check subscription details to avoid errors.
In case of payment issues, contact GTBank.

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