Managing your Bank Verification Number (BVN) on your Opay account is crucial for privacy and security.
However, there may be times when you need to remove your BVN for various reasons, such as privacy concerns or if you’re closing your Opay account.
This post will guide you through the process of removing BVN from your Opay account efficiently.
Why Remove BVN from Your Opay Account
- Privacy Concerns: Some users may want to remove their BVN due to privacy issues or concerns about data security.
- Closing Your Opay Account: If you’re planning to close your Opay account and switch to a different bank or financial service, removing your BVN might be a necessary step.
How to Remove BVN from Opay Account
1. Log in to Your Opay Account:
Open the Opay app and log in using your phone number and password.
2. Go to the Profile Section:
Tap on the ‘Me’ icon located at the bottom right corner of the app.
3. Access Customer Service:
Select the ‘Customer Service Center‘ from the list of options.
4. Chat with a Representative:
Choose either the ‘Live Chat‘ or ‘Report an Issue‘ option to start a conversation with a customer care representative.
5. Remove Your BVN:
Request the removal of your BVN. After the request, check under ‘Account Limits’ to verify that your BVN has been removed.
Read: How to Add BVN to Opay Account
Alternatives
- Visit an Opay Physical Office: Go to an Opay office in your state in Nigeria for in-person assistance with BVN removal.
- Contact Opay Customer Care on Social Media: Reach out to Opay customer care via their official social media pages for support with removing your BVN.
What Happens When You Remove BVN from Your Opay Account
- Account Tier Adjustment: Your account will be downgraded to a Tier 1 account. This means your daily transaction limit will be capped at 50,000 Naira, and your account balance cannot exceed 300,000 Naira.
- Alternative Option: If Opay does not permit to delete your BVN, you may need to close your Opay account entirely.
FAQs:
Can I remove my BVN from Opay permanently?
Removing your BVN will downgrade your account to Tier 1, but it may not be possible to remove it permanently without closing your account.
What happens if I remove my BVN from Opay?
Your account will be downgraded to Tier 1, affecting your transaction limits and account balance.
Will removing BVN affect my transactions on Opay?
Yes, removing your BVN will lower your transaction limits and account balance capacity.
How can I re-add my BVN if needed?
You can contact Opay customer service through the app or their official social media pages to re-add your BVN if necessary.
Summary
Removing your BVN from your Opay account can be an important step for privacy or account management reasons. By following the outlined steps, you can ensure a smooth process.
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