Struggling to recharge your electricity prepaid meter using the FCMB app? It can be incredibly frustrating when your meter runs low, especially during inconvenient times like late at night or when you’re in the middle of an important task. Imagine trying to recharge, but not knowing the right steps or facing unnecessary delay. This could leave you without power for hours or even days.

But don’t worry! This post will guide you step by step on how to easily recharge your electricity prepaid meter using the FCMB app and alternative methods if you face issues with the app.

How to Recharge Electricity Prepaid on FCMB App

Follow these seven easy steps to buy electricity prepaid token on FCMB App:

Step 1. Open the FCMB App:  

Launch the FCMB app on your Android or iPhone. Log in using your username and password.

Step 2. Go to the Pay Bills Section:  

Once you’re logged in, tap on the “Pay Bills” button located at the bottom of the dashboard.

Step 3. Select Electricity Payments:

Under the available payment options, tap on “Electricity Payments.”

Step 4. Select the Prepaid Option: 

You’ll be prompted to choose between “Prepaid” and “Postpaid.” Select the “Prepaid” option for your meter recharge.

Step 5. Enter Your Electricity Service Provider:  

From the list of available electricity providers, select the one that serves your location (e.g., Ibadan Electricity, Abuja Electricity, Ikeja Electric, etc.).

Step 6. Enter Your Meter Number and Amount:  

Input your prepaid meter number, followed by the amount you want to recharge.

Step 7. Receive Your Electricity Token: 

After making the payment, the app will display your electricity token. Enter this token into your prepaid meter to complete the recharge. You can also check your transaction history to retrieve the token if needed.

Note: An additional service charge of ₦100 applies.

Troubleshooting: Common Issues and Solutions

Payment Failure: If your payment doesn’t go through, check your internet connection and ensure your account has sufficient funds. If the issue persists, try recharging again or wait a few minutes before retrying.

Invalid or Wrong Meter Number: Always double-check the meter number before making the payment. If you’ve entered the wrong meter number, you will need to contact FCMB customer service to resolve the issue.

No Token Received After Payment: If you complete the payment but don’t receive the token, check your transaction history within the app. Sometimes there can be delays in displaying the token. If you still don’t see it, contact FCMB customer service.

Read: How to Reset Transaction PIN on FCMB App

Alternatives to Recharging Electricity Prepaid via FCMB App

• FCMB USSD Code (*329#): If the app is unavailable or you prefer a simpler method, you can use the FCMB USSD code. Dial *329# on your phone, follow the prompts, and select the electricity payment option. Enter your meter number and the desired amount to recharge your meter.
• Other Apps and Platforms: You can use other bank apps or platforms like Quick teller, Opay, or Paga to recharge your prepaid meter. These platforms provide similar services and allow you to pay conveniently from your phone.
• Physical Recharge Points: If you prefer in-person transactions, you can visit designated physical recharge points such as local offices of your electricity provider or payment kiosks.

Read: How to Fund Betting Wallet Account on FCMB App

Summary

FCMB makes it easy and convenient to recharge your electricity prepaid meter directly from their app. This service allows you to avoid the hassle of visiting physical recharge points, giving you the flexibility to top up your meter anytime, anywhere. 

Here are the key takeaways:

• How to recharge electricity prepaid on FCMB app: Simply log in to the app, go to the “Pay Bills” section, select “Electricity Payments,” enter your meter number, and get your token instantly.
• Troubleshooting tips: Common issues like payment failure or not receiving tokens can easily be solved by checking your transaction history or contacting customer service.
• Alternative methods: Use FCMB USSD code (*329#) or other platforms like Quickteller, or visit physical recharge points if needed.

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