Recharging your electricity prepaid meter in Nigeria can sometimes be frustrating but in this post will you a convenient way to pay your electricity prepaid meter using the Opay app.
By the end of this guide, you’ll learn how to:
- Recharge your electricity meter seamlessly through the Opay app
- Benefits, troubleshooting and tips on buying electricity bill on the app
- Alternatives to paying Electricity Prepaid on Opay app
Why Use Opay App to Pay Electricity Bill?
- Cash backs and Discounts: Opay often offers cashback and discounts when you pay your electricity bill via USSD, helping you save money.
- Convenience: With the Opay app, you can recharge your prepaid meter anytime and anywhere. No need to visit physical outlets or wait in long queues.
- Multiple Payment Options: Opay provides flexibility by offering various payment methods, including Opay wallet, debit cards, and even bank transfers. This ensures that you can choose the option that best suits you.
How to Recharge Electricity Prepaid on Opay App
Here are the seven steps to pay for electricity bill with Opay USSD code (*955#):
Step 1: Open the Opay App
Launch the Opay app on your Android or iPhone. Open the app and log in using your registered mobile number and password.
If you are a new user, download and install Opay app from Google Playstore (Android) or App Store (iPhone). Then, sign-up on Opay App.
Step 2: Go to the More Section
Once logged in, navigate to the Opay dashboard and tap the “More” button.
This gives you access to other payment services of Opay including electricity bill.
Step 3: Select the Electricity Option
In the “More” section, you will see several services listed. Tap on the “Electricity” option at the top.
Step 4: Enter Your Electricity Service Provider
Select your electricity distribution company depending on your state from the list such as:
- Ibadan Electricity
- Jos Electricity
- Abuja Electricity
- Ikeja Disco
- Eko Electricity, etc.
By default Prepaid is selected but if not, tap on it to choose it.
Step 5: Enter Your Meter Number and Amount:
Input your prepaid meter number in the box provided.
Then, either choose from the predefined amounts listed or manually enter the amount you wish to recharge.
Step 6: Select Payment Method:
Here, choose your preferred payment method; how you want to pay for your electricity bill. The option include:
- Opay wallet
- OWealth
- Debit card
- Bank transfer.
Step 7: Receive Electricity Token:
After successful payment, Opay will display the electricity token on the screen. Enter the token into your prepaid meter to recharge it. You can also check your transaction history within the app to retrieve the token if necessary.
List of Opay Supported Electricity Providers in Nigeria
Wondering if you can use the Opay mobile app to pay for electricity bill in your state in Nigeria?
Here is the full list of electricity service providers available on the Opay:
- Ikeja Electricity Distribution Company (IKEDC)
- Eko Electricity Distribution Company (EKEDC)
- Abuja Electricity Distribution Company (AEDC)
- Ibadan Electricity Distribution Company (IBEDC)
- Jos Electricity Distribution Company
- Kaduna Electricity Distribution Company
- Port Harcourt Electricity Distribution Company (PHEDC)
- Enugu Electricity Distribution Company (EEDC)
- Kano Electricity Distribution Company
- Benin Electricity Distribution Company
- Aba Electricity Distribution Company
- Yola Electricity Distribution Company (YEDC)
Common Issues and Troubleshooting
- Payment Fails: If your payment fails, first check your internet connection. Ensure your Opay wallet or debit card has sufficient funds. If the issue persists, log out and log back into the app or update the app if a new version is available.
- Invalid or Wrong Meter Number: Entering the wrong meter number is a common mistake. Double-check the meter number before proceeding with the payment. If you’ve already completed the transaction with the wrong number, contact Opay customer support immediately for assistance.
- No Token Received After Payment: If you don’t receive your token after payment, first check your transaction history within the app. If it doesn’t appear, wait for 5 minutes and recheck. If the token is still missing, contact Opay customer service to resolve the issue.
- How to Contact Opay Customer Support: You can reach out to Opay’s customer service through their in-app support feature. Ensure to have your transaction details ready when contacting them for a faster resolution.
Alternatives to Recharging Electricity Prepaid on Opay
1. Dial Opay Electricity USSD Code:
You can easily recharge using the Opay USSD code by dialing *955*6# on your phone. Follow the instructions to enter your meter number and amount, and complete the payment.
Read: How to pay Electricity bill using Opay USSD Code
2. Use Other Apps and Platforms:
You can also use other apps like any Nigerian bank mobile apps or other digital platforms that support electricity prepaid meter recharges. These platforms may provide similar services, though they may not offer discounts like on Opay.
3. Visit Physical Recharge Points:
If you prefer a more traditional approach, visit physical recharge centers or your local electricity distribution company’s office to purchase tokens.
FAQs
How do I recharge my prepaid electricity meter using the Opay app?
Open the Opay app, go to the “More” section, select “Electricity,” choose your service provider, enter your meter number, choose the amount, select a payment method, and receive your token after payment.
Which electricity providers can I recharge for on Opay?
Opay supports several electricity providers, including Ibadan Electricity, Jos Electricity, Abuja Electricity, Ikeja Disco, and Eko Electricity, among others.
What should I do if I enter the wrong meter number?
If you realize you’ve entered the wrong meter number after completing the payment, immediately contact Opay customer support for assistance.
How long does it take to receive my prepaid meter token after payment?
You should receive your token within a minute after making the payment. However, delays can occur due to network issues.
What should I do if I don’t receive my token?
Check your transaction history in the Opay app. If the token is not there, wait for 5 minutes or contact Opay customer support for help.
Summary
Opay offers a convenient and secure way to pay your prepaid electricity meter directly from your smartphone.
Here’s a recap of the key points covered in this post:
- How to Recharge Electricity Prepaid on Opay App: Simply open the Opay app, navigate to the “More” section, select your electricity provider, enter your meter number and amount, choose a payment method, and receive your token instantly.
- Why Use Opay to Recharge: Opay provides discounts, multiple payment options, and an easy-to-use interface compared to other recharge methods.
- Alternatives to Recharging on Opay: If the app doesn’t work for you, you can recharge using the Opay USSD code or other platforms like Quickteller and bank apps.
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