If you’re using the Opay app and struggling to get SMS alerts for your account transactions, you’re not alone. Many users want to stay updated on their account activity but don’t know how to enable SMS alerts.

In this post, you will learn the steps to enable the Opay SMS alert and start receiving transaction notifications on your phone number.

Why SMS Alerts Are Important

• Monitoring Transactions in Real-Time: SMS alerts allow you to track your account transactions as they happen, ensuring you’re aware of every credit or debit from your account.
• Enhancing Security by Tracking Account Activity: By receiving real-time updates, you can quickly detect any unauthorized or suspicious activity on your account, helping to prevent fraud.
• Staying Updated on Account Balances and Transaction Statuses: With SMS alerts, you’ll always know your current account balance and the status of your transactions, making it easier to manage your finances.

How to Enable SMS Alerts on Opay App

Here are steps to enable Opay SMS alert and receive notification on your mobile number:

Step 1: Log into Your Opay Account

Open the Opay app on your smartphone (Android or iPhone). Enter your mobile number and password to access your account.

Step 2: Go to the Profile Section

Tap the “Me” icon located at the bottom left corner of the app.

Step 3: Open App Settings

Tap the settings icon at the top right corner of the screen.

Step 4: Select SMS Alert Subscription

Under the settings menu, tap on the SMS alert subscription option.

This is the option that allows you to enable the SMS alert

Step 5: Subscribe to Preferred SMS Alerts

Once you select SMS alert subscription, choose from or select all of the four Opay SMS alert categories available:

• Credit Alerts.
• Card Transaction Alerts.
• Transfer & Other Withdrawal Alerts.
• Other Alerts.

You can enable individual alerts or select all of them.

Note: each SMS alert you receive costs 4 Naira, debited from your Opay wallet. SMS charges for the previous month will be automatically deducted at 10 AM on the 3rd of each new month.

Step 6: Confirm to Enable SMS Alerts

After selecting the alerts you want, tap “Subscribe Now“.

A confirmation message will pop up, asking if you wish to enable the SMS subscription service. Tap “Yes, Go On” to finalize the process.

That is all. You have successfully enabled SMS alerts on your Opay account. Start receiving Opay SMS alerts on your registered number – Mtn, Glo, Airtel or 9 mobile network.

Read: How to Disable Opay SMS Alerts

What to Do If You Don’t Receive SMS Alerts:

• Check Your Phone Number Settings: Ensure that the mobile number linked to your Opay account is correct and active. If needed, update it in your profile settings.
• Verify SMS Alert Subscription: Double-check if you’ve enabled the specific SMS alerts you want. If not, revisit the SMS alert subscription section and activate the relevant categories.
• Check Network Connection: Ensure your mobile network is functioning properly, as poor network reception can delay or prevent SMS notifications.
• Contact Opay Customer Support: If you’ve tried the above solutions and still aren’t receiving alerts, reach out to Opay’s customer support for further assistance.

Alternative Method to Receive Alerts

Opay App Notification

The Opay app is another way to receive an alert part from SMS. Once the app is installed on your smartphone, any debit or credit alert on your Opay account will display in the notification panel of your phone.

This gives you real-time transaction alerts for free, unlike the SMS option which costs 4 Naira per alert.

Alternatively, open the Opay app and navigate to the Notification section (represented with a bell icon) at the top right corner of the app to view all transaction alerts.

Tips for Handling SMS Alerts

• Avoid Phishing Scams: Be cautious of any suspicious messages asking for your personal information, passwords, or account details. Opay will never request sensitive information via SMS.
• Keep Your Phone Secure: Ensure that your phone is locked with a strong passcode or biometric authentication to prevent unauthorized access to your SMS alerts and account.
• Report Suspicious Messages: If you receive any questionable SMS alerts or suspect fraudulent activity, immediately report it to Opay customer support and avoid clicking on any links within the message.

FAQs

Summary

Once you enable SMS alerts, you start receiving real-time transactions on your Opay account.

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