One of the convenient ways to reactivate a Zenith Bank dormant account is through a phone. You simply dial the USSD code on a phone and follow the on-screen prompt to activate the account instantly. No need to go to the bank to do it. And unlike the online method, no need for an internet-connected smartphone to open a Zenith dormant account using *966#.

Here are the steps to reactivate a Zenith Bank dormant on phone using the USSD code:

Step 1: Dial *966*0# on your Phone

Initiate the reactivation process by dialling *966*0# on the phone number linked to your Zenith Bank account.

According to Zenith Bank, you cannot dial the USSD code on another phone to retrieve your dormant account.

Step 2: Select “Reactivate Dormant Account” Option

Upon dialling the USSD code, you’ll be presented with a menu of options. Navigate through the menu and select the “Reactivate Dormant Account” option.

This specific choice is designed to streamline the reactivation process and guide you through the necessary steps.

Step 3: Enter Your USSD PIN

To ensure your request to reactivate the Zenith Bank dormant account, the system will prompt you to enter your USSD PIN.

Input this 4-digit PIN in the box to authenticate the activation process. Entering a correct PIN confirms you own the Zenith bank account.

Step 4: Activate Zenith Bank Dormant Account

After entering your USSD PIN, Zenith Bank will process your dormant account immediately. Thereafter, you’ll receive a notification confirming the successful activation through a pop-up message.

Additionally, Zenith Bank will send an SMS to your phone confirming that your dormant account is activated.

By following these steps, you can effortlessly reactivate your dormant account with Zenith Bank using the convenience of a USSD code.

Having explained the steps, it is obvious there are certain requirements to reactivate a Zenith dormant account when using the phone USSD code method.

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Requirements to Reactivate Zenith Dormant Account with Phone USSD Code

Before using the USSD code to reactivate your Zenith Bank dormant account on your phone, it’s important to know the requirements. Here’s what you’ll need:

1. The Phone Number Linked to Your Zenith Account

It is required that you use the mobile number linked to your Zenith Bank account to reactivate it. You cannot dial the USSD code on your second line or someone else’s phone to activate your dormant account.

The USSD code method of reactivating a Zenith account only works with the number you filled in the Zenith bank account opening form.

However, if the phone number is not available, consider visiting the Zenith Bank branch to activate your dormant account.

2. USSD PIN

To authenticate the reactivation of your Zenith bank account on your phone, you must enter the USSD PIN. This ensures that only you can access and make changes to your account.

3. Sufficient Airtime

There is a mobile network charge for using the USSD banking service in Nigeria. Specifically, Mtn, glo, airtel and 9 mobile charge 6.98 Naira for every USSD transaction on the phone.

Hence you must have sufficient airtime to use the USSD code to reactivate your Zenith Bank dormant account.

But why should you use the USSD code method to retrieve your Zenith dormant account when there are alternatives?

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Benefits of Using USSD Code to Reactivate Zenith Bank Dormant Account

There are several benefits of using the USSD code on the phone to reactivate a dormant Zenith Bank account. Here are the advantages:

1. Quick and efficient:
   Dialling the USSD code on a phone takes a few minutes to activate the Zenith Bank dormant account. Also, it works without needless paperwork or visiting the bank.
2. Convenient:
   You can reactivate your Zenith dormant account on your phone with the USSD code any day and time with ease.
3. Secured:
   To successfully activate your Zenith dormant account, you must enter a USSD PIN. This security measure prevents unauthorised access to your account.
4. Requires no Internet Connection:
   The USSD banking service uses a mobile network instead of internet data limited to certain places. This means you can request to unblock your Zenith Bank dormant account at any location in Nigeria.
5. Cost-Effective:
   Although using the phone USSD code to reactivate your Zenith dormant account costs a fee. The price is affordable compared to the stress of visiting the bank to activate it.
6. Instant notification:
   With the USSD code, you get an instant message on your phone confirming the successful reactivation of your Zenith dormant account.

Despite these benefits, there are drawbacks for using the USSD code to reactivate a Zenith dormant account. For some people, it is enough reasons to use either the online method or visit the brank’s branch.

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Drawbacks

Here are some limitations for using the USSD code to reactivate Zenith Bank dormant account on the phone.

1. Cost Money:
Using the USSD service to reactivate a Zenith bank account costs airtime, hence money. In cases where you use this multiple times due to network errors or incorrect PIN, these charges will accumulate.

2. Depend on Mobile Network Availability:
Although the mobile network is widespread in Nigeria, poor reception will prevent using the phone USSD code to retrieve your Zenith dormant account. In extreme cases, the bad network can make you consume more airtime without getting the required result.

3. Use USSD PIN:
The requirement of a USSD PIN adds a layer of security but also introduces a challenge for users who forgot their PIN.

4. Requires a Registered Phone Number:
The USSD code method can only be used with the phone number registered with your Zenith Bank account.

If for instance, your phone is stolen, you must visit the Zenith branch to reactivate your dormant account. This can be stressful and time-consuming.

Therefore if these are big deal, consider using alternative methods of activating Zenith Bank dormant account

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Alternative Methods to Reactivate Zenith Bank Dormant Account

While reactivating your dormant account through the Zenith Bank USSD code on your phone is a convenient option, there are worthy alternative methods that might suit your preferences or circumstances.

Here are three alternative approaches, each catering to different needs:

1. Online Self-Service (Zenith Bank Website)

Utilizing the online self-service option through the Zenith Bank website provides a user-friendly and comprehensive platform for various banking needs.

To do this, navigate to the self-service section on the Zenith website, and select the option to reactivate a dormant account to begin the process.

You will be required to provide some vital information such as your BVN. For an in-depth explanation, read How to Reactivate Zenith Bank Dormant Account online.

This online method provides a faster reactivation process of Zenith account for those connected to the internet.

2. Online Form Submission

For those who prefer a more traditional and paperwork-oriented approach, Zenith Bank provides downloadable forms on its official website.

Download the Zenith account reactivation form, fill it out with the required details, and submit it to the Zenith Bank email.

This method allows for a more controlled and documented submission, ensuring that all necessary information is accurately provided.

3. Visit the Zenith Bank Branch

If circumstances demand, you can visit the nearest Zenith Bank branch to activate your dormant account.

Head to the bank’s customer care section where the staff will guide you through the account reactivation process.

This option is particularly beneficial if you have specific queries or require personalized assistance in understanding the reactivation requirements.

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FAQs on Reactivating Zenith Bank Dormant Account using Phone USSD Code

What is a Zenith Bank dormant account?

A Zenith Bank dormant account refers to an account that has had no customer-initiated activity or transactions for a certain period, typically over 12 months. This inactivity results in the account being classified as dormant by the bank.

Q2: How can I reactivate my Zenith Bank dormant account using USSD?

To reactivate your dormant account, dial 9660# from your phone number registered with the bank, select the “Reactivate Dormant Account” option from the menu, and enter your USSD PIN to authenticate the process.

Do I need an internet connection to use the USSD code for reactivation?

No, you do not need an internet connection. The USSD code method works on any mobile phone and operates without an internet connection, relying solely on your mobile network.

What if I have forgotten my USSD PIN?

If you’ve forgotten your USSD PIN, you will need to reset it to activate your Zenith dormant account. If it unsuccessful, consider using an alternative method such as online self-service.

Are there any charges for using the USSD code to reactivate my account?

It costs 6.98 Naira to use the USSD code on your phone to reactivate Zenith dormant account.

Can I reactivate my account using USSD if my phone number has changed?

No, you need to use the phone number that is registered with your Zenith Bank account. If your phone number has changed, update your contact details with the bank before using the USSD service.

How long does it take for the account to become active after using the USSD code?

Your account becomes active shortly after completing the USSD procedure, and you will receive a confirmation notification.

Is it safe to use the USSD code for reactivating my dormant account?

Yes, it is safe. The use of a USSD PIN adds a layer of security, ensuring that only authorized users can access the reactivation service.

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Conclusion

In summary, using the USSD code is one of the convenient method of reactivating a dormant Zenith Bank account.

By simply dialling *966*0# from your registered phone number and following the on-screen prompts, you can quickly restore your account’s active status.

This method stands out for its accessibility, requiring no internet connection and minimal charges, making it a practical solution for many customers.

I hope you find this information helpful.

Therefore, try it and let me know your experience by leaving a message in the comment section below or Facebook page.