Many Moniepoint users struggle when trying to download their personal account statement on the Moniepoint app. Some cannot find the Statement option, while others are confused about which statement type or file format to choose. This often becomes stressful when the statement is urgently needed for loan applications, business records, visa processing, or official verification.

This post solves that problem. It provides clear, step-by-step guidance on how to download a Moniepoint account statement directly from the app without errors or confusion.

Key lessons you will learn in this guide:

• What a Moniepoint bank account statement is and why it matters
• The difference between standard and extended statements
• How to download your statement in PDF, Excel, or CSV format
• When to choose a stamped or unstamped statement
• How to fix common issues during the download process

What Is a Moniepoint Account Statement?

A Moniepoint bank account statement is an official record of all activities on your Moniepoint account within a selected period. It shows how money moves in and out of your account and helps you track your financial history.

A typical Moniepoint bank statement includes important details such as:

• Incoming and outgoing transactions
• Account balance records
• Transaction dates and references
• Charges or fees applied to transactions

There is a clear difference between viewing transactions on the app and downloading an official statement. Viewing transactions only shows a quick history on your dashboard. Downloading an account statement gives you a formal document that can be shared, printed, or submitted for official purposes.

Types of Moniepoint Bank Statements Explained

Moniepoint provides two different types of bank account statements. Each type serves a specific purpose, depending on how detailed you need your financial record to be.

Standard Statement

A standard statement shows a summary of your account activity within a selected period. It contains basic transaction information without deep details.

What it contains:

• Transaction dates
• Transaction amounts
• Transaction descriptions
• Account balance summary

Best use cases:

• Quick account reviews
• Simple record keeping
• Personal checks and confirmations

Extended Statement

An extended statement provides a more detailed breakdown of your account activity. It is designed for users who need full transaction transparency.

What extra details it includes:

• Transaction charges and fees
• Commissions applied
• Source and destination information
• Detailed transaction references

Best use cases:

• Business accounting
• Auditing and financial reviews
• Official or professional documentation

How to Download Moniepoint Personal Account Statement on the App

Follow these simple steps to download your Moniepoint bank personal account statement directly from the mobile app.

1. Open the Moniepoint app on your phone (Android or iPhone) and log in to your account.
2. From the app dashboard, click on Statement.
3. Select Statement Type.
   • Choose Standard Statement for a summary.
   • Choose Extended Statement for detailed account activity.
4. Fill out the Statement Report details.
   • Select Statement Recipient:
     • Choose To myself to receive the statement on your email. if you select this option, Moniepoint will send the bank statement to the email linked to your account.
     • Choose To others and enter the recipient’s email address.
   • Select Statement Type again to confirm your choice.
   • Choose File Type: Select Excel, PDF, or CSV.
5. Select Stamp Status.
   • Choose Stamped statement if you need it for official use.
   • Choose Unstamped statement for personal or informal use.
6. Click Export to download the statement or receive it via email.

Supported File Formats for Moniepoint Bank Statements

Moniepoint Bank allows you to download your account statement in different file formats. Each format is designed for a specific purpose, depending on how you plan to use the statement.

• Excel (.XLS):
  This format is best for calculations, bookkeeping, and financial analysis. It allows you to sort data, create reports, and manage records easily.
• PDF:
  PDF is best for official submissions and document sharing. It keeps the layout fixed and is widely accepted for loans, visas, and verification purposes.
• CSV:
  CSV is ideal for advanced data processing. It works well with accounting software and data management tools.

Common Issues When Downloading Moniepoint Bank Statement

Some users may face challenges while trying to download their Moniepoint bank account statement. These issues are common and usually easy to fix.

• Statement not downloading:
  This may happen due to temporary app errors or poor internet connection.
• Email not received:
  The statement may be delayed, sent to the wrong email, or moved to the spam folder.
• Wrong date range selected:
  Choosing an incorrect date range can result in missing or incomplete records.
• App loading or network issues:
  Slow network or app glitches can prevent the statement from exporting successfully.

Troubleshooting Tips and Solutions

If you experience problems while downloading your Moniepoint account statement, try the solutions below before retrying the export.

• Check internet connection:
  Make sure you have a stable internet connection before exporting the statement.
• Update the Moniepoint app:
  Using an outdated app version can cause export errors. Update the app from your app store.
• Verify email address:
  Confirm that the email entered is correct, especially when sending the statement to others.
• Retry export after some minutes:
  Temporary system delays may resolve after waiting a short time.
• Contact Moniepoint customer support if the issue persists:
  Reach out to Moniepoint support through the app for further assistance.

Security and Privacy Tips When Exporting Statements

When downloading or sending your Moniepoint account statement, it’s important to protect your financial information. Follow these tips to stay secure:

• Send statements only to trusted email addresses:
  Ensure you enter the correct recipient email to avoid exposing sensitive data.
• Protect downloaded files with passwords:
  If possible, secure your files to prevent unauthorized access.
• Log out after use:
  Always log out of the Moniepoint app after downloading or sending statements, especially on shared devices.

Frequently Asked Questions (FAQs)

1. Can I download Moniepoint account statement as PDF?
Yes, Moniepoint allows PDF downloads directly from the app for official use or easy sharing.

2. How many months of statement can I download on Moniepoint?
You can select a custom date range depending on the availability of your transaction history in the app. You can select up to a year Moniepoint bank account statement.

3. Is the Moniepoint account statement free?
Unstamped statements are free, while stamped statements may attract a small fee.

4. Can I send my Moniepoint statement to another email address?
Yes, by selecting “To Others” in the statement report and entering the recipient’s email address.

5. What is the difference between standard and extended statement on Moniepoint?
A standard statement shows a summary of your transactions, while an extended statement provides detailed information including charges, commissions, and source/destination info.

6. Why is my Moniepoint statement not downloading?
This could be due to network issues, outdated app version, wrong email, or temporary app glitches.

7. Are Moniepoint statements accepted for official use?
Yes, especially stamped statements, which are verified and officially recognized by Moniepoint.

Summary

Moniepoint bank makes it easy to download your personal account statement directly from the mobile app. Whether for personal records or official use, having a statement helps you track transactions and maintain accurate financial records.

Key Points to Remember:

• How to Download Moniepoint Account Statement: Open the app, select Statement, choose the type, fill out the report, select stamp status, and click Export.
• Statement Types: Standard for a summary of transactions, Extended for detailed account activity.
• File Formats: Excel (.XLS) for calculations, PDF for official use, CSV for advanced data processing.
• Stamped vs Unstamped: Stamped statements are official and verified; unstamped are for personal or informal use.
• Common Issues: Network problems, wrong date ranges, email errors, or app glitches can prevent successful downloads.
• Security Tips: Send bank statements only to trusted emails, protect files with passwords, and log out after use.

By following this guide, you can confidently download and manage your Moniepoint personal bank account statements without errors or delays.