Managing your GOtv subscription can sometimes feel daunting, especially when you’re unsure of the steps to follow. Many subscribers face delays or challenges simply because they lack the right information on how to make payments conveniently.

This guide will show you how to subscribe to GOtv using GTBank’s *737# USSD service. By the end of this post, you will learn:

• How to dial and navigate GTBank’s USSD code for GOtv payments.
• Where to find your IUC number.
• How to choose and pay for your preferred GOtv package securely.

Let’s start.

Steps to Subscribe to GOtv Using GTBank USSD Code

Follow these six required steps to pay for GOTV plan on your mobile phone with GTBank USSD code:

1. Dial 737# on Your Registered GTBank Line

To begin, pick the mobile phone linked to your GTBank account and dial *737#. This code works across all major networks in Nigeria, including MTN, Glo, Airtel, and 9Mobile.

2. Select the Cable TV Payments Option

From the menu displayed after dialing *737#, navigate to the “Cable TV Payments” option. This section allows you to pay for GOtv and other TV subscriptions directly from your GTBank account.

3. Enter Your IUC Number

Your IUC number is a unique identifier for your GOtv decoder. You can find it printed on a red sticker at the bottom of your GOtv decoder or displayed on your TV screen via the decoder settings. Carefully input this 10-digit number to ensure your subscription is linked to the correct account.

4. Select Your Preferred GOtv Package

GTBank’s USSD platform allows you to choose from GOtv’s various subscription plans, such as:

• GOtv Lite
• GOtv Jinja
• GOtv Jolli
• GOtv Max

Pick the package that suits your needs and proceed.

5. Confirm Payment with Your 4-Digit USSD PIN

To complete the transaction, enter your secure 4-digit GTBank USSD PIN. This ensures that your payment is authorized and processed safely.

6. Receive Payment Confirmation

Once the payment is successful, you’ll receive an on-screen message and an SMS confirmation. Your GOtv subscription will be activated immediately or within a few minutes.

Overview of GOtv Packages

GOtv offers a variety of affordable packages tailored to suit different entertainment preferences and budgets. Below is an overview of the most popular GOtv plans available for subscription via GTBank USSD code:

GOtv Lite

• Price: ₦1575
• Channels: A mix of essential local and international channels.
• Best for: Viewers who want basic entertainment at the lowest cost.

GOtv Jinja

• Price: ₦3300
• Channels: Offers a broader selection, including local shows, news, and family content.
• Best for: Families looking for affordable entertainment.

GOtv Jolli

• Price: ₦4850
• Channels: A well-rounded mix of movies, sports, and lifestyle channels.
• Best for: Viewers who want variety without breaking the bank.

GOtv Max

• Price: ₦7,200
• Channels: Includes all channels from lower packages plus exclusive sports and entertainment content.
• Best for: Those seeking the best GOtv experience with access to top-tier channels.

By selecting your preferred package, you can enjoy a tailored TV experience with ease.

Advantages of Using GTBank USSD for GOtv Subscription

Using GTBank’s *737# USSD code for your GOtv subscription offers several benefits that make it a convenient and reliable option. Here are the key advantages:

1. Convenience of Anytime, Anywhere Payments

You can subscribe to your GOtv plan from the comfort of your home or anywhere else, without needing internet access or visiting a physical bank or agent.

2. No Need for Internet or App Access

The USSD service works on any mobile phone, whether it’s a basic feature phone or a smartphone. This makes it accessible to a wide range of users.

3. Instant Confirmation of Subscription

Payments made via GTBank USSD are processed immediately, ensuring your GOtv subscription is activated promptly. You also receive instant feedback through an SMS or on-screen confirmation.

4. Secure Transactions

Your 4-digit GTBank USSD PIN protects your transactions, making the payment process safe and secure.

5. Works Across All Major Mobile Networks

The service is available to GTBank customers on MTN, Glo, Airtel, and 9Mobile, giving flexibility regardless of your network provider.

With these advantages, GTBank’s USSD service is a smart and efficient way to manage your GOtv subscriptions.

Common Issues and Troubleshooting Tips

While subscribing to GOtv using the GTBank USSD code is straightforward, you may encounter occasional challenges. Below are common issues and practical solutions to help you resolve them quickly:

1. Subscription Fails or Takes Too Long to Reflect

• Possible Cause: Network delay or incorrect IUC number.
• Solution:
  • Verify that you entered the correct IUC number.
  • Wait for up to 15 minutes, as activation might take a short while.
  • If the issue persists, contact GOtv customer care or GTBank support.

2. Incorrect or Missing IUC Number

• Solution:
  • Locate your IUC number on the red sticker at the bottom of your decoder.
  • Alternatively, navigate to the decoder settings on your TV to view the IUC number.

3. Incorrect USSD PIN Entry

• Solution:
  • Ensure you enter the correct 4-digit GTBank USSD PIN.
  • If you’ve forgotten your PIN, reset it via the GTBank USSD service or mobile app.

4. Transaction Declined Due to Insufficient Funds

• Solution:
  • Confirm that your GTBank account has sufficient balance to cover the chosen GOtv package.
  • Recharge your account if needed before retrying the subscription process.

5. Decoder Not Receiving Signals After Subscription

• Solution:
  • Perform a decoder reset using the GOtv self-service portal or by sending a reset request to GOtv customer support.

By following these troubleshooting steps, you can quickly resolve most issues and enjoy uninterrupted GOtv service.

Alternatives to Using GTBank USSD for GOtv Subscription

If you prefer other methods besides using the GTBank USSD code, GTBank offers additional convenient options to subscribe to GOtv. Here are the alternatives:

1. GTBank Mobile App

The GTBank mobile app is a versatile tool that allows you to manage your finances and make payments seamlessly. To subscribe to GOtv:

• Open the GTBank mobile app on your smartphone.
• Log in with your credentials.
• Navigate to the “Payments” section.
• Select “Cable TV,” then choose GOtv as your service provider.
• Enter your IUC number and select your desired GOtv package.
• Confirm the transaction using your mobile app PIN.

Read: How to Subscribe to GOtv on GTBank Mobile App

2. GTBank Internet Banking

GTBank Internet Banking is another excellent option for GOtv subscriptions, especially for those who prefer using a desktop or laptop. To subscribe:

• Visit the GTBank Internet Banking platform and log in with your user ID and password.
• From the menu, select “Cable TV.”
• Select GOtv as the service provider.
• Enter your IUC number and select the GOtv package you wish to pay for.
• Confirm the payment using your token or other required authentication methods.

This method is ideal for users who prefer a larger interface and additional account management features.

These alternatives provide flexibility, ensuring you can subscribe to GOtv using the method that suits you best.

FAQs

Summary

GTBank’s *737# USSD code provides a quick and reliable way to subscribe to GOtv plans in Nigeria. With just a few steps, you can enjoy uninterrupted entertainment without needing internet access or visiting a payment center.

Here are the key points covered in this guide:

1. Steps to Subscribe: Dial *737#, select Cable TV payments, input your IUC number, choose a GOtv package, and confirm payment with your GTBank USSD PIN.
2. Available GOtv Packages: Options like Lite, Jinja, Jolli, and Max cater to various preferences and budgets.
3. Advantages of the Service: It’s convenient, secure, and offers instant confirmation.

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