Blocking your GTBank ATM card is essential if it’s lost, stolen, or you suspect unauthorized transactions. However, what if you don’t have access to your usual phone? Many customers struggle with blocking their ATM cards from another device due to unfamiliarity with the USSD process or the belief that it can’t be done.
This guide simplifies the process for you. By the end of this post, you’ll learn:
- How to use the GTBank USSD code to block your ATM card from any phone.
- Key features of the blocking service.
- Common scenarios when you might need to block your card.
- Alternative methods to secure your account.
Steps to Block GTBank ATM Card Using USSD on Another Phone
Blocking your GTBank ATM card using USSD can easily be done from any phone not linked to your GTB account. Follow the steps below:
1. Dial the USSD Code
Start by dialling *737*51*10# from another phone. That is, the mobile number not registered with your GTBank account but with another customer’s account.
This code is the gateway to initiating the card blocking process from any phone in Nigeria. Ensure that you have access to this phone and sufficient network coverage.
2. Enter Your Account Number
After dialling the code, you will be prompted to input your 10-digit GTBank account number linked to the ATM card you want to block. Double-check the number for accuracy to avoid errors.
3. Confirm Blocking Request
You’ll see a confirmation screen asking you to verify your account number. Press 1 to confirm. Next, you’ll be prompted to enter your USSD PIN. Once you input the correct PIN, your GTBank ATM card will be blocked immediately.
This process ensures that no unauthorized transactions can occur on the blocked card.
Read: 5 Ways to Block GTBank Debit Card on Your Phone
Key Features of GTBank’s USSD ATM Card Blocking Service
GTBank’s USSD card blocking feature is designed to provide a quick, convenient, and secure way to protect your account. Here are its standout features:
1. Accessible from Any Registered Phone
You can block your GTBank ATM card using any phone as long linked to a GTB account. This ensures flexibility when your primary device is unavailable.
2. Immediate Card Deactivation
Once the process is completed, your ATM card is instantly deactivated. This ensures no further transactions can occur, providing peace of mind in emergencies.
3. Minimal Charges for the Service
The service is either free or incurs a small fee depending on your mobile network provider. For example:
- MTN, Glo, Airtel, and 9mobile typically charge ₦10 per USSD session.
This affordability makes it accessible to all GTBank customers.
Use Cases
Here are common scenarios where to use the GTBank code to deactivate a debit card from another phone:
1. Unavailable Phone
Sometimes, the phone registered to your GTBank account might be unavailable for several reasons:
- The phone is lost or stolen.
- The battery is dead during a critical moment.
- The phone is temporarily misplaced.
2. Stolen ATM Card
If your ATM card has been stolen, it’s critical to block it immediately to prevent unauthorized access to your account.
3. Lost Wallet Containing the Card
Misplacing your wallet, along with your card, can expose your account to potential risks. Blocking the card ensures no transactions can occur until you retrieve it or request a replacement.
Read: How to Activate GTBank Mobile App
4. Suspicious Transactions Noticed
If you detect any unusual activity on your account, such as unauthorized withdrawals or purchases, blocking your card is a proactive step to prevent further misuse.
In such situations, accessing another GTBank registered phone is an essential alternative for securing your account.
Alternatives to Block GTBank Card on Another Phone
While the USSD code is a quick and convenient way to block your GTBank ATM card, there are alternative methods available:
1. GTBank Internet Banking
- Log in to your GTBank Internet Banking account.
- Navigate to the menu and select the Cards section.
- Choose the card you wish to block and confirm your request.
This method is useful if you have internet access and your login credentials.
2. GTBank Customer Service
You can contact GTBank’s customer service through the following channels:
- Phone: +2348039003900 or +2348029002900
- Email: gtbankmailsupport@gtbank.com
- Social Media: Reach out to their verified handles on platforms like Twitter or Facebook.
- Branch Visit: Go to the nearest GTBank branch for assistance.
These options ensure you can still secure your account even without access to a registered phone for the USSD service.
Read: 3 Ways to Disable GTB ATM Card on Another Phone
FAQs
Here are answers to common questions about blocking your GTBank ATM card using USSD on another phone:
Can I use another phone to block my ATM card?
Yes, as long as the phone is registered to your GTBank account, you can use it to block your ATM card.
Is there a fee for blocking my card using USSD?
The USSD service itself is free, but mobile network providers may charge ₦10 per session.
What happens after I block my ATM card?
The card becomes inactive immediately, preventing any transactions. To continue using your account, you will need to request a replacement card at a GTBank branch.
Can I unblock the card through USSD?
No, unblocking a card cannot be done via USSD. You’ll need to visit a GTBank branch to unblock the card or request a replacement.
Summary
GTBank provides a simple and secure way to block your ATM card using USSD, even from another phone. This feature is essential for protecting your account in emergencies such as lost or stolen cards, suspicious transactions, or an unavailable phone.
Key Takeaways:
- Steps to Block GTBank ATM Card Using USSD Code: Dial 73751*10#, enter your account number, confirm your request, and input your USSD PIN.
- Key Features: Accessible, immediate deactivation, and affordable with a minimal network fee.
- Use Cases: Lost or stolen cards, suspicious activity, or unavailable primary phone.
- Alternatives: Use GTBank Internet Banking, contact customer service, or visit a branch.
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