Do you need a quick and simple way to get your GTBank account statement? For many, visiting the bank or using an internet-dependent method might be inconvenient.
Thankfully, GTBank offers a USSD code solution that works on any mobile phone without requiring internet access.
In this post, you’ll learn:
- How to use GTBank USSD code to download account statement
- What to expect when you receive your account statement.
- Key troubleshooting tips to resolve common issues.
Let’s dive in…
Steps to Generate GTBank Account Statement Using USSD Code
1. Dial the USSD Code
Dial *737*51*33# from the phone number linked to your GTBank account.
2. Enter Your Email Address
Input the email address where you want to receive the account statement.
Make sure the email is linked to your GTBank account for seamless processing.
3. Authenticate the Request
To confirm your request, enter your GTBank USSD PIN or Token code. This step ensures your account security.
4. Receive Your Account Statement
Once the request is processed, your account statement will be sent to the provided email address in PDF format.
You can download and review the transactions with ease.
Key Points to Note
- Ensure your phone number is linked to your GTBank account to use the USSD service.
- Transactions older than 6 months will not be included in the statement generated via USSD.
- Double-check the email address you input to avoid errors in delivery.
- This service requires a stable mobile network and sufficient airtime for USSD charges.
Benefits of Using GTBank Code for Account Statements
1. Accessibility
The USSD service is available on any mobile phone and doesn’t require an internet connection, making it a perfect solution for areas with limited connectivity.
2. Speed
It takes just a few minutes to request and receive your account statement, eliminating the need to visit a branch or wait for extended processing times.
3. Security
With PIN or token authentication, your account information is protected, ensuring only authorized access to your statement.
4. Convenience
You can access this service anytime, anywhere, provided you have access to your registered phone number and enough airtime to cover the USSD session.
Troubleshooting Common Issues
I didn’t receive the account statement in my email. What should I do?
- Check your spam or junk folder.
- Ensure you entered the correct email address.
- If the issue persists, contact GTBank customer care for assistance.
The USSD code isn’t working.
- Verify that your phone number is registered with GTBank.
- Ensure you have enough airtime to initiate the USSD session.
- Try restarting your phone or checking for network connectivity issues.
My statement only shows recent transactions.
- Note that the USSD service only supports transactions from the last 6 months. For older transactions, visit a GTBank branch.
Alternatives GTBank USSD Code to Get Account Statement
If you prefer other options or need account statements for periods longer than six months, here are alternative methods:
1. GTBank Mobile App
You can use the GTWorld mobile app to generate your account statement easily:
- Log in to GTWorld on your smartphone
- Go to “Account Details” and Click on “Statement.”
- Choose your preferred Start Date and End Date.
- Download the statement via your registered email.
Read More: How to Get GTBank Account Statement on GTWorld App
2. Internet Banking
GTBank’s Internet Banking platform provides a detailed and customizable option for account statements:
- Log in to Internet Banking on a computer or smartphone
- Navigate to My Account > Account Statement.
- Select the account and period required, then click “Generate.”
- Export your GTB account statement in PDF or Excel format
3. GTAssistant
You can request your account statement by sending an email to gtassistant@gtbank.com in the following format:
Dear GTBank,
Please send my statement from [start month-day-year] to [end month-day-year] for [account number].
Regards
4. GTBank Branch
For a face-to-face solution:
- Visit any GTBank branch near you.
- Go to the Customer Care section and request to generate an account statement.
- A customer service representative will assist you in retrieving your statement.
These alternatives ensure you can access your GTBank account statement no matter your preferred method or transaction period.
FAQs
How much does it cost to generate a GTBank account statement via USSD?
Using the USSD service to generate an account statement incur airtime charge on your phone. However, GTBank does not deduct additional fees for sending the statement.
Can I use this service for a joint account?
Yes, you can use this service for a joint account, provided your phone number is linked to the account.
Can I retrieve statements older than 6 months?
No, the USSD service only supports transactions from the last 6 months. For older statements, visit a GTBank branch.
What formats are supported for the account statement?
The statement is sent in PDF format, which can be viewed or printed from your email.
What should I do if my email address is incorrect or outdated?
Update your email address linked to your GTBank account by visiting a GTBank branch or contacting customer support to ensure successful delivery of your account statement.
Summary
GTBank makes it easy to manage your account with its USSD code service. Here’s a quick overview of the process:
- Dial *737*51*33# on the phone linked to your GTB account
- Input email address
- Input 737 PIN or Token code
- Receive Account Statement in PDF
If you found this guide helpful, please share it with others who might benefit from it.
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