Are you unable find and transfer money to a PalmPay account on the FCMB (First City Monument Bank) USSD banking? Transfer to an PalmPay account and other mobile payments in Nigeria are categorised as Wallets which can be hard to find on the platform.

In this post, you’ll learn:

• Step-by-step guide on how to transfer money from FCMB to PalmPay using the USSD code.
• Requirements and charges for using FCMB USSD banking.
• Troubleshooting common transfer issues.
• Transfer limits and how to increase them if needed.

How to Transfer Money from FCMB to PalmPay Account Using USSD Code

Follow these eight simple steps to send funds from your FCMB account to an PalmPay account using the *329# code.

1. *Dial 329# on your mobile phone.
   Start by dialling *329# on the phone linked to your FCMB account.
2. Select “Transfer” from the menu.
   Choose the third option, “Transfer,” from the menu options.
3. Choose “Account to Wallet”
   For this type of transfer, select “Account to Wallet” to transfer money directly to the mobile account (PalmPay). The other option, “Account to Account,” is for regular bank transfers.
4. Enter the amount.
   Input the amount you want to transfer to the PalmPay account.
5. Input the recipient’s account number.
   Enter the 10-digit PalmPay account. The PalmPay account is the recipient’s phone number, omitting the first zero.
6. Select “PalmPay” from the list.
   From the list of available options, select PalmPay. If PalmPay doesn’t appear on the first page, select the next page option to find it.
7. Enter your 4-digit PIN.
   Complete the transaction by entering your 4-digit FCMB USSD PIN for secure processing.
8. Receive a success message.
   Upon successful transfer, a confirmation message will appear on your screen and via SMS to verify the transaction.

Read: FCMB Code to Send Money to OPay Account in Nigeria

FCMB USSD Transfer Requirements

To successfully use the FCMB USSD code to send money to an PalmPay account, ensure you meet the following requirements:

1. Activated FCMB USSD Banking
   You must activate FCMB USSD Banking on your mobile number. To do this, dial *329# and follow the prompts to register and create a 4-digit transaction PIN.
2. Linked Mobile Number Registered with FCMB
   Ensure the mobile number you’re using for the transfer is registered with FCMB and linked to your account. This is essential for verification and security.
3. Sufficient Funds in Your Account
   Check that your FCMB account has enough funds to cover the transfer amount and any associated transaction fees.
4. 4-digit PIN
   You will need your 4-digit USSD transaction PIN to authorize the transfer. Make sure you have set up this PIN during USSD Banking activation.

Read: FCMB Code to Send Money to Bank Account in Nigeria

Troubleshooting Common Issues

If you encounter issues while transferring money from your FCMB account to an PalmPay account, here are some troubleshooting steps to help resolve them:

1. Not Receiving a Confirmation Message
   If you don’t receive a confirmation message after the transaction, check your account balance to see if the money was deducted. Sometimes, network issues delay notifications. If the balance shows the transfer amount was deducted but the recipient hasn’t received the funds, contact FCMB customer support.
2. Transfer PIN Issues
   If you receive an error about an incorrect PIN, ensure you’re entering the correct 4-digit PIN associated with your FCMB USSD Banking. If you forgot your PIN or believe it’s compromised, reset it by dialing *329# and following the reset prompts.
3. Selecting the Correct Bank Name (PalmPay)
   Ensure you select “PalmPay” from the list of bank names when making the transfer. If PalmPay doesn’t appear on the first page, navigate to the next page to find it. Choosing the wrong bank name will prevent the funds from reaching the intended account.
4. Entering the Correct Account Number
   Remember, the recipient’s PalmPay account number is typically their 10-digit phone number (without the initial zero). Double-check the account number before confirming the transfer.

FCMB USSD Code Transfer Charges and Limits

When using the FCMB USSD code to transfer money to an PalmPay account, it’s important to be aware of the applicable charges and transfer limits:

1. FCMB USSD Transfer Charges
   • Mobile Network Charges: There’s a mobile network charge of ₦10 for each USSD transaction.
   • Bank Fees: The bank charges a fee based on the transfer amount. The fees start at ₦10 and may increase depending on the value of the transaction. Be sure to check the transfer charges before proceeding with large amounts.
2. Daily Transfer Limit
   The default daily transfer limit for FCMB USSD transactions is ₦100,000. If you need to send more than this amount in a day, you can increase the limit by dialing the USSD code and selecting the self-service option. Follow the instructions to adjust your transfer limit.

Summary

FCMB makes it easy to transfer money to an PalmPay account using its USSD banking service. With just a few simple steps, you can send funds directly to the recipient’s PalmPay wallet from your FCMB account. This method is fast, secure, and convenient, especially for users who prefer to conduct transactions without needing an internet connection.

Key Points:

• Steps to use FCMB USSD code to transfer money to PalmPay account number in Nigeria:
  1. Dial *329#.
  2. Select “Transfer” from the menu.
  3. Choose “Account to Wallet.”
  4. Enter the amount and recipient’s phone number.
  5. Select PalmPay and input your 4-digit PIN.
  6. Confirm the transfer and receive a success message.
• Ensure your mobile number is linked to FCMB, and you have sufficient funds.
• Transfer charges start from ₦10, and the daily limit is ₦100,000.
• Troubleshoot any issues with PIN errors or missing confirmation messages by following simple steps.

FCMB’s USSD code offers a convenient way to send money to PalmPay, making it a great choice for quick and hassle-free transfers.

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