As an FCMB customer, are you looking for how to renew your expired GOtv subscription or top it up?

The First City Monument Bank USSD code (*329#) offers a simple way to pay for a GOtv plan on a mobile phone conveniently without an internet connection.

In this post, you will understand:

1. The requirements to subscribe to a GOtv plan using FCMB’s USSD code.
2. Step-by-step instructions for a seamless subscription.
3. Benefits, troubleshooting common issues, and available alternatives.

With these tips, you’ll never worry about missing your subscription deadline again.

Requirements for Using FCMB USSD for GOtv Subscription

Before subscribing to a GOtv plan using the FCMB USSD code, ensure you meet the following requirements:

1. Registered Phone Number
   • Your phone number must be linked to your FCMB account.
2. GOtv IUC Number/Customer ID
   • This is a 10-digit unique identifier found on the sticker at the back of your GOtv decoder.
3. Sufficient Funds in Your Account
   • Ensure your FCMB account has enough money to cover the GOtv subscription fee and a ₦100 transaction charge.
4. Sufficient Airtime
   • Your phone should have at least ₦10 airtime for the USSD code service.

By meeting these requirements, you’re set to use FCMB’s USSD service for GOtv subscription.

FCMB Code to Pay for GOtv (Quick Method)

*329*2*Amount*SmartcardNo# is the FCMB short USSD code to pay for a GOtv subscription.

Here is how to use it:

• Dial *329*2*Amount*SmartcardNo# on your phone (works with MTN, Glo, Airtel, or 9mobile).
• Enter your FCMB 4-digit PIN to confirm the transaction.

But, if you forget the quick method or not working for you, dial *329# and follow the steps to recharge your GOtv account explained in the next section.

Steps to Subscribe to GOtv via FCMB USSD Code

Follow these simple steps to subscribe to a GOtv plan using FCMB’s USSD code:

1. Dial FCMB Code *329#
   • Use the phone number linked to your FCMB account to dial the USSD code (*329#). This works on MTN, Glo, Airtel, or 9mobile.
2. Select the “Payments” Option
   • From the menu, choose option 5: Payments to proceed.
3. Choose “Pay DSTV/GOTV”
   • Select option 1: Pay DSTV/GOTV from the list.
4. Enter Your GOtv Customer ID
   • Input the 10-digit GOtv IUC number found on your decoder.
5. Select Your GOtv Package
   • Choose your desired GOtv plan from the displayed options. The system also shows the subscription amount for 30 days.
6. Subscribe to the GOtv Plan
   • Confirm your transaction by entering your 4-digit FCMB USSD PIN. Once processed, your GOtv subscription will be activated immediately.

Benefits of Using FCMB USSD Code for GOtv Subscription

Using the FCMB USSD code to subscribe to your GOtv plan offers several advantages:

1. Quick and Simple Process
   • No complex steps or prolonged wait times; the entire process can be completed within minutes.
2. No Need for Internet Connection
   • You can subscribe without needing mobile data or Wi-Fi, making it accessible even in areas with limited connectivity.
3. Convenient and Stress-Free
   • Avoid the hassle of visiting a physical bank or agent. Everything is done from your mobile phone.
4. Available Anytime, Anywhere
   • The USSD code works 24/7, allowing you to subscribe at your convenience.

Common Issues and Troubleshooting

While subscribing to GOtv using the FCMB USSD code is straightforward, you might encounter some issues. Here’s how to resolve them:

1. Error Messages
   • “Invalid IUC Number”: Double-check your 10-digit GOtv IUC number to ensure accuracy.
   • “Transaction Failed”: This may occur due to network issues. Retry the process after a few minutes.
2. Insufficient Funds
   • Ensure your FCMB account has enough balance to cover the GOtv plan cost and the ₦100 transaction fee.
3. Incorrect USSD PIN
   • If you enter the wrong USSD PIN, the transaction won’t go through. Make sure you input the correct 4-digit PIN.
4. Delayed Subscription Activation
   • Subscriptions are usually instant. However, if there’s a delay, wait for about 10–15 minutes. If it persists, contact FCMB customer support or GOtv.
5. Steps to Retry Failed Transactions
   • Reinitiate the process from Step 1, ensuring all details (IUC number, package selection, and PIN) are correct.

Alternatives to Pay GOtv Subscription

If the FCMB USSD method doesn’t work for you, here are alternative ways to subscribe to your GOtv plan using FCMB services:

1. FCMB Mobile App

• Open the FCMB mobile app and log in.
• Go to the Pay Bills section.
• Select GOtv from the list of options, enter your IUC number, choose a package, and confirm the payment.

Read: How to Subscribe to GOtv Plan on FCMB Mobile App

2. FCMB Internet Banking

Log in to your FCMB internet banking account.

Navigate to the Bills Payment section.

Select GOtv, enter your IUC number, select the desired plan, and confirm the transaction.

FAQs

Here are some frequently asked questions about subscribing to GOtv using the FCMB USSD code:

Summary

FCMB makes subscribing to your GOtv plan simple and convenient through its USSD code service. Here’s a quick recap of the key points covered in this post:

1. Steps to Subscribe
   • Dial *329#, select “Payments,” choose “Pay DSTV/GOTV,” enter your IUC number, select a package, and confirm with your USSD PIN.
2. Requirements
   • A registered phone number, GOtv IUC number, sufficient funds in your FCMB account, and at least ₦10 airtime for USSD service.
3. Benefits
   • Fast, accessible without internet, and available anytime, anywhere.
   • Solutions to common issues like invalid IUC numbers, insufficient funds, or delayed subscription activation.
4. Alternatives
   • FCMB mobile app and internet banking as backup options.

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