If you’re a VBank user in Nigeria, you may have noticed a deduction of ₦6 or more every time you receive an SMS alert for a transaction. While these alerts are helpful, they come with extra costs that can add up quickly. Thankfully, there’s a simple way to stop these charges by turning off SMS alerts and switching to free email and push notifications instead.
This post will show you how to disable SMS transaction alerts on the VBank mobile app in just a few easy steps. You’ll also learn the benefits of doing so, what happens after you turn off SMS alerts, and how to troubleshoot common issues.
Key lessons in this post:
- How to turn off SMS alerts on the VBank app
- What you need before starting
- Why turning off SMS alerts can help you save money
- How to switch to free notification options (email and push)
- Tips if alerts stop showing up after making the change
Requirements to Stop Receiving VBank SMS Alerts
Before you disable SMS alerts on your VBank app, make sure you have the following:
- VBank mobile app installed on your smartphone
- Login details (your phone number and password or PIN)
- Active internet connection to access your account settings and save changes
How to Disable SMS Alerts on VBank App
On VBank app, here are the simple steps to stop receiving SMS alerts and ONLY receive email and push notifications for free:
- Log into the VBank App on your smartphone – Android or iPhone.
- Click on the profile icon at the top left corner of the home page
- Select Account Preference Management
- Click on Transaction Preference
- Toggle off the SMS option
- Agree to the terms and save
The next section explains these steps in-depth.
Steps to Deactivate SMS Alerts on VBank App
Follow these simple steps to turn off SMS transaction alerts on your VBank app:
Step 1: Log into the VBank App using your registered phone number and password or PIN.
Step 2: Tap the profile icon at the top-left corner of the home screen.
Step 3: Select Account Preference Management from the menu.
Step 4: Tap on Transaction Preference.
Step 5: Toggle OFF the SMS Alert option.
Step 6: Agree to the terms and Save your changes.
Once saved, you’ll stop receiving SMS alerts, but you’ll still get free push notifications and email alerts for every transaction.
Why Off SMS Alerts on VBank App
Here are key reasons why many VBank users choose to turn off SMS transaction alerts:
- Avoid ₦6 alert charges: Every SMS alert costs you money. Turning it off helps you save on unnecessary fees.
- Use free notifications instead: VBank offers real-time push notifications and email alerts at no cost.
- Better control over your alerts: You can choose how you want to be notified without depending on mobile networks.
Read: How to Disable Union Bank SMS Alert Online
What Happens After Disabling SMS Notification?
Once you disable SMS alerts on your VBank app, here’s what you can expect:
- You’ll receive transaction notifications via email and in-app push notifications only.
- You will stop incurring ₦6 charges for every SMS alert sent to your phone.
- You’ll still stay updated on all your transactions in real-time, securely and for free.
This helps you cut down on costs while still keeping full control over your account activity.
How to Re-enable SMS Alerts (If You Change Your Mind)
If you decide later that you want to start receiving SMS alerts again, follow these same steps:
- Log into your VBank App.
- Tap the profile icon at the top-left corner.
- Select Account Preference Management.
- Tap on Transaction Preference.
- Toggle the SMS Alert option ON.
- Agree to the terms and Save the changes.
You will start receiving SMS alerts again, and standard charges will apply.
Common Issues and Troubleshooting Tips
If you stop receiving notifications after turning off SMS, here are a few things to check:
- Didn’t receive email or push alerts?
Make sure push notifications are enabled in your phone’s settings for the VBank app. - Check your email address:
Ensure your registered email address on the app is correct and active. - No push alerts showing?
Confirm that your phone is connected to the internet and the app has notification permissions enabled.
Fixing these small issues will ensure you keep getting real-time alerts without paying for SMS.
Frequently Asked Questions
Are SMS alerts on VBank charged?
Yes, each SMS alert typically costs ₦6 per transaction.
Is it safe to turn off SMS alerts?
Yes. As long as you have push and email notifications enabled, you’ll still get updates in real-time.
How can I update my email address on VBank?
Contact VBank customer care via the app chat or email to update your registered email address.
Can I disable SMS alerts temporarily?
Yes. You can turn them off and back on anytime in your app settings.
Will I miss important notifications if I disable SMS?
No. Email and push alerts provide the same transaction details without extra costs.
Summary
VBank allows you to save money and still stay informed by turning off SMS transaction alerts and relying on free email and push notifications.
Key takeaways:
- To disable SMS alerts on VBank:
Log into the app → Tap profile icon → Account Preference Management → Transaction Preference → Toggle OFF SMS → Save. - You avoid ₦6 charges per SMS and switch to cost-free push/email alerts.
- You can re-enable SMS alerts anytime through the same steps.
- Alerts remain secure, real-time, and reliable through email and app notifications.
- Common issues can be fixed by checking app permissions, email address, and internet access.
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