Recently, telecom providers in Nigeria increased their rates, and in response, all banks, including Guaranty Trust Bank (GTBank), now charge ₦6 per SMS transaction alert.

If you’re looking to avoid these unnecessary charges, disabling SMS alerts on your GTBank account is a smart move. Thankfully, there are free alternatives like email notifications and the GTWorld mobile app, which still keep you updated without any cost.

In this step-by-step guide, you’ll learn:

• Why you may want to stop SMS alerts from GTBank.
• What you need to get started.
• How to disable GTBank SMS alerts online in 4 simple steps.
• Other ways to monitor your GTBank transactions without SMS.
• Pros and cons of opting out of GTB SMS alerts.

Ready to take control of your GTBank SMS notifications? Let’s begin.

Requirements to Disable GTB SMS Alert Online

To deactivate SMS alerts on your GTBank account without visiting the branch, ensure you have the following:

• Your GTBank account number
  You’ll need it to complete the deactivation form.
• A valid email address linked to your GTBank account
  GTBank will only accept deactivation requests from the email registered with your account.
• A phone or computer with internet access
  You’ll use this to download, fill, and send the form.
• A PDF reader or editor
  To open and fill out the SMS alert deactivation form correctly.
• Printer (Optional)
  Unable to fill out the form on your phone or computer? print the form, fill it, scan it and send it to GTBank.

Once you have these ready, move to the next step.

How to Deactivate GTBank SMS Alerts Online

Here are the simple steps to disable GTBank SMS transaction alerts:

1. Download the GTBank SMS Alert Deactivation Form from GTBank Website
2. Fill Out the Form Accurately
3. Email the Completed Form to GTBank Support
4. Wait for Confirmation email of opting out of GTB SMS service

The next section explains these steps comprehensively.

Steps to Disable GTBank SMS Alerts Online (Step-by-Step)

Follow the detailed steps below to stop using SMS transaction alerts on your GTBank account:

Step 1: Download the GTBank SMS Alert Deactivation Form

• Visit the official GTBank downloads page:
  https://www.gtbank.com/help-centre/download-forms
• Search for the GeNS Indemnity Form from the list of forms.
• Click to download the form to your phone or computer.

Step 2: Fill Out the Form Correctly

• Open the form using a PDF reader or editor.
• Fill in the following required details:
  • Your full name
  • Physical address
  • GTBank account number
  • Notification preference (opt out of SMS alerts)
• Make sure to sign the form to confirm your request to stop SMS alerts.

Here is a screenshot shouwing part of the GTB SMS deactivation form:

Step 3: Email the Completed Form to GTBank Support

• Compose an email to: gtbankmailsupport@gtbank.com
• Use your registered GTBank email address.
• Attach the filled form in PDF format. Accepted formats: PDF or scanned image (JPG/PNG).
• Suggested subject line:
  “Request to Disable SMS Transaction Alert on My Account”

Step 4: Wait for Confirmation

• GTBank usually processes the request within 24 to 72 hours.
• You may receive a confirmation email or notice no more SMS alerts after approval.
• To confirm, carry out a small transaction and check for absence of SMS notification.

Read: How to Deactivate Union Bank SMS Alerts Online

Why Stop GTBank SMS Alerts

GTBank charges ₦6 for every SMS alert you receive. If you carry out multiple transactions daily, these small charges can quickly become a burden on your account balance.

Here are some good reasons to disable SMS alerts:

• ₦6 per SMS adds up fast: Frequent transactions mean more alerts and more charges. Over a month, this could amount to hundreds of Naira in fees.
• Free alternatives exist: GTBank offers free email alerts and mobile app push notifications through the GTWorld app. These options deliver the same information at no extra cost.
• Better control over your money: If you’re managing a tight budget, cutting off avoidable charges like SMS fees helps you save more.

Disabling SMS alerts helps you avoid repeated deductions while still staying updated on your account activity.

Alternative Ways to Manage Transaction Notifications

If you disable SMS alerts, there are still free and reliable ways to stay updated on your GTBank account activities:

• Use the GTWorld Mobile App
  The GTWorld app sends real-time push notifications for all transactions. It’s free and works well with both Android and iOS devices.
  Check out how to activate GTBank mobile app.
• Enable Email Alerts
  GTBank sends email notifications for every transaction, at no extra cost. Make sure your email is updated and active.
• Use GTBank Internet Banking
  Log in to GTBank Internet Banking to view your transaction history, balances, and alerts.

These alternatives give you full control over your account activity without the recurring ₦6 SMS fee.

Risks or Things to Keep in Mind

Before you deactivate SMS alerts, it’s important to be aware of a few things:

• No More SMS Notifications
  Once deactivated, you won’t receive transaction alerts via SMS. Only through email or the GTWorld app.
• Internet Access Is Required
  Email and app notifications depend on internet access. If you live in an area with poor or unstable internet, SMS alerts may still be more reliable.
• Security Awareness
  Always monitor your email and app notifications to detect any unauthorized transactions early.

Disabling SMS alerts is safe and cost-saving if you consistently check your email or mobile app for updates.

Alternative to Deactivate GTB SMS Alert

If you prefer not to handle the process online, there’s an offline option available:

• Visit Any GTBank Branch
  Walk into the nearest GTBank branch and go straight to the customer care section.
• Request to Disable SMS Alerts
  Tell the staff that you want to stop receiving SMS transaction alerts on your account.
• Fill Out the Necessary Form
  You’ll be given a deactivation form to complete and sign on the spot.

This method is ideal if you’re not comfortable downloading and emailing the form yourself.

FAQs

Summary

Guaranty Trust Bank now charges ₦6 per SMS alert due to the rise in telecom rates, but you can avoid these charges by disabling SMS notifications and using free alternatives like email or mobile app alerts.

Here’s a quick recap of how to disable SMS alerts on your GTBank account without visiting the bank:

• Download the GeNS Indemnity Form from the GTBank website.
• Fill in your account details and sign the form.
• Send the completed form to gtbankmailsupport@gtbank.com using your registered email.
• Wait for confirmation (within 24–72 hours).
• Use the GTWorld app or email alerts to stay updated on your transactions.

By following this guide, you can stop the recurring ₦6 SMS charges and still manage your GTBank account efficiently.

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