As a FCMB account holder, if you almost exhaust your data plan on your phone, you can buy it on the app.

The bank app offers data plans for all mobile networks in Nigeria – Airtel, Mtn, Glo and 9mobile. But if you are unsure on how to use the app, don’t worry!

In this post, you will learn about purchasing data subscription easily using the FCMB app.

How to Buy Data on FCMB App

Follow these six easy steps to check your BVN on FCMB app:

1. Open the FCMB App:

Launch the app on your mobile phone (Android and iPhone) and log in with your username and password.

2. Select Data Option:

On the app’s dashboard, tap on the “Airtime” option, which is located beside the “Pay Bills” button. Once there, select Buy Data.

3. Enter Phone Number:

Input the 11-digit phone number you want to recharge. This could be your number or someone else’s.

4. Select Network Provider:

The app usually detects the mobile network once you enter the phone number. If it doesn’t, select the network provider (MTN, Airtel, Glo, 9mobile) manually by tapping the logo beside the phone number.

5. Choose the Data Plan:

After selecting the network, you’ll see a list of available data plans. These plans may include daily, weekly, monthly, or yearly options, depending on the network. The price for each plan will be displayed.

6. Purchase the Data Plan:

Once you’ve chosen a plan, review the transaction and tap “Pay” to complete the purchase. The data will be credited to the phone number within seconds.

Read: How to Buy Airtime on Phone on FCMB App

Common Issues and Solutions

1. Insufficient Balance:

Ensure you have enough funds in your FCMB account to cover the cost of the data plan. If your balance is too low, you’ll need to deposit more money or choose a lower-priced data plan.

2. App-Related Issues:

Clearing Cache: If the app is slow or not responding, try clearing the app’s cache. Go to your phone settings, find the FCMB app, and clear the cache.

Updating the App: Ensure that you’re using the latest version of the FCMB app. Check your app store for any updates, as older versions may have bugs or compatibility issues.

3. Network Provider or FCMB Service Downtime:

Sometimes, network or service disruptions can delay transactions. In such cases, wait a few minutes and try again. If the issue persists, check the FCMB or network provider’s service status.

4. Contacting FCMB Customer Support:

If you’re still having issues, you can contact FCMB customer support through the app or call their help desk. They can assist with technical problems or transaction failures.

Alternatives to Buying Data on the FCMB App

1. FCMB Data USSD Code:

You can easily buy data using the FCMB USSD code by dialling *329*4*mobile number#. Follow the prompts to choose your preferred data plan.

2. Other Bank and Fintech Apps:

Several other banks and fintech apps in Nigeria allow you to purchase data. Popular options include GTBank, Access Bank, Opay, and Kuda.

3. Network Provider’s App:

You can also use the dedicated apps provided by network providers such as the MTN app, Airtel app, Glo Café, and 9mobile’s 9mobileCare app to buy data directly from the network.

Summary

FCMB provides a fast and secure way to buy data directly from its mobile app, making it convenient for users to stay connected. 

To recap:

How to Buy Data on FCMB App: Open the app, log in, select “Airtime,” choose “Buy Data,” enter the phone number, select the network, and complete the purchase.

Troubleshooting: Common issues include insufficient balance, app-related problems, and network downtime, with solutions provided for each.

Alternatives: You can use the FCMB USSD code, other banking apps, or network provider apps for data purchase.

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