As a GTBank customer, do you want to buy airtime online using the mobile app?

The GTWorld app provides an easy way to recharge your phone or someone else without stress

In this guide, you will learn:

• How to use the GTWorld app to purchase Mtn, Airtel, Glo or 9mobile airtime.
• Benefits of Buying recharge cards on the GTB mobile app.
• Common issues you might encounter and how to resolve them

How to Buy Airtime on GTBank Mobile App

Step 1: Log in to the GTWorld App

Open the GTWorld app on your smartphone. Log in securely using your password, fingerprint, or Face ID on your Android or iPhone.

Step 2: Go to “Buy Airtime”

Tap the “Buy Airtime” shortcut on the main dashboard. This is where to purchase airtime for all four mobile phone networks (Mtn, Glo, Airtel and 9mobile) in Nigeria.

Alternatively, tap Payments at the bottom of the app and select Buy Airtime from the menu.

Read: How to Buy Mobile Data Plan on GTBank app

Step 3: Enter Phone Number

Input the recipient’s phone number manually in the box provided.

Once you enter the mobile number completely, It will display it below the box. Then, select the number to go to the next stage.

Note: You can recharge your phone number quickly. That is the mobile number linked to your GTB account by selecting it below the box.

Step 4: Input Airtime Amount

In this stage, enter the desired airtime amount. Input any recharge card price you want to be credited to the phone number. Examples: ₦100, ₦500, or ₦1,000.

Step 5: Purchase Airtime

Review the details you entered. Click Submit to complete the transaction.

Instantly, GTBank will credit the mobile number with the airtime amount. 

If enabled, you will receive a successful transaction email or SMS alert.

Benefits of Using GTWorld for Airtime Purchase

• Instant Recharge: Your airtime is credited immediately after purchase.
• No Extra Charges: Enjoy a seamless transaction without any additional fees.
• 24/7 Availability: Recharge your phone anytime, anywhere.
• Save Frequent Numbers: The app saves commonly used phone numbers for quicker transactions.
• Secure Transactions: Your financial details are encrypted for maximum security.

Common Issues and How to Resolve Them

1. Error Messages

Sometimes, you might encounter error messages during the transaction. If this happens:

• Check your internet connection.
• Ensure that the phone number and airtime amount are entered correctly.
• Retry the transaction after a few minutes.

If the issue persists, contact GTBank customer service via the app.

2. Failed Transactions

In case of a failed transaction:

• Check your transaction history in the app to confirm the status.
• If your account was debited without receiving the airtime, the amount will typically be reversed within 24 hours.

Read: How to Get GTBank Account Statement on GTWorld

3. App Login Issues

If you are unable to log in:

• Use the “Forgot Password” option to reset your login credentials.
• Ensure that your app is updated to the latest version for smooth functionality.
• Clear the app cache or reinstall the app if login issues persist.

Alternatives: Buying Airtime on GTBank Account

1. GTBank USSD Code

Dial *737# on your mobile phone. From the menu, select the Airtime option to buy airtime for any mobile network in Nigeria. This method is fast and works without needing an internet connection.

2. GTBank Internet Banking

Log in to your GTBank internet banking account. Navigate to the Airtime and Data Bundle section. Here, you can recharge your phone or someone else’s with ease.

FAQs

Summary

GTBank makes airtime purchases seamless through its GTWorld mobile app. Here’s a quick recap:

• Steps to Buy Airtime: Login, navigate to “Buy Airtime,” input the phone number and amount, and confirm the transaction.
• Benefits: Enjoy instant recharge, zero extra fees, 24/7 availability, and secure transactions.
• Common Issues: For errors or failed transactions, check your internet connection or transaction history, and contact GTBank support if needed.

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