If your phone is lost/stolen, you can block your UBA account in Nigeria from another mobile phone.
Without visiting a UBA branch near, you can dial UBA USSD code from any phone to freeze your account quickly.
In this post, you will learn how to deactivate your UBA account using *919*9# from another phone in a few minutes.
Read: How to Block UBA Account on Your Phone Using USSD Code
Blocking UBA Account
Like other banks, UBA digital banking can be assessed on electronic devices without going to the bank. On your phone or computer, you can perform transactions on your UBA account. For instance, pay bills, transfer money from UBA to another bank, and check your account balance. However, it exposes you to scams and fraud.
There are reasons why you should block your UBA account. First, if your phone is stolen or missing, block your account quickly. If you suspect your UBA account is compromised, deactivate it temporarily.
Also, if your ATM debit card is stolen or missing, you can deactivate your UBA account. However, it is better to block your UBA ATM debit card and not your account entirely.
Blocking your UBA account secures your money. It prevents scammers and account fraud. For instance, when you freeze your UBA account, no one can transfer or withdraw money from it.
Read: How to Block UBA Account Online without ATM Card
How to Block UBA Account from Another Phone Using USSD Code
UBA provides the option to block an account from another phone. If your phone is stolen, with another phone, dial the code to deactivate the UBA account instantly.
Here is four steps to block UBA account from another phone using USSD code:
- Dial *919*9# on another phone number.
- Enter the phone number linked to your UBA account.
- Enter your 4-digit USSD PIN.
- Lastly, receive an SMS to confirm the UBA account is blocked.
Step 1: Dial *919*9# on Another Phone Number
To start the process of blocking your UBA account, use any phone with a Nigerian network provider (MTN, Glo, Airtel, or 9mobile) to dial the USSD code *919*9#.
This code initiates the process for blocking your account.
Ensure that you are using a phone that can make USSD calls and has a good network connection.
Step 2: Enter the Phone Number Linked to Your UBA Account
After dialing the USSD code, you will be prompted to enter the phone number associated with your UBA account.
This is crucial as the system needs to verify the account linked to that number. Enter the phone number correctly to proceed with the account blocking process.
3. Enter Your 4-Digit USSD PIN
Next, you will be asked to enter your 4-digit USSD PIN. This PIN is a security measure to confirm your identity and authorize the block request.
Enter the PIN accurately to ensure the process completes successfully. If you enter an incorrect PIN, you might need to restart the process.
4. Receive an SMS to Confirm the UBA Account is Blocked
Once you have completed the previous steps, you will receive an SMS confirming that your UBA account has been blocked.
This message indicates that the block request was successful.
If you do not receive this confirmation within a few minutes, contact UBA customer care to verify that your account has been blocked.
By dialling this *919*9# to freeze you UBA account, you stop unauthorised transactions such as withdrawing your money.
UBA Customer Care
UBA has various customer care units to resolve complaints or enquiries. So you can choose whichever is convenient for you to block the account or report fraud.
Here are the UBA customer care channels to block your account:
- UBA Bank Customer Care Number: +234 700 225 5822
- Facebook: UBA Group
- Twitter: @UBAGroup
- UBA Bank WhatsApp Number: +234 903 001 0007
- Email: cfc@ubagroup.com
- UBA Physical Bank: Visit the customer care unit.
Can a Scammer Block Your Bank Account?
A scammer can block your bank account if he has the required information. A fraudster that knows your account number, phone number and USSD PIN can access your UBA account, withdraw money and block it. Hence, be careful who you share your bank details with.
Importantly, keep your banking details private. Secure details like your USSD PIN, ATM card details (number, expiry date, CVV), ATM PIN, token code and password. Exposing these details makes you victim of fraud and losing your money.
UBA will never ask for your PIN code and so you should not give it out to someone claiming to be from the bank.
Can a Blocked Account Receive Money?
A blocked account can receive money. When you block your UBA account, you restrict all debit transactions. No one can withdraw your money, or transfer the money. Not even ATM/POS transactions.
You will be receiving money when you block your UBA account. People can send money to your account. UBA only blocks debit transactions, not credit transactions in your account.
However, when you close UBA account permanently, you cannot receive money in the account. You are no more a UBA account holder and you account cease to exist.
Conclusion
In summary, it is easy to freeze your UBA account on your phone or from someone else. Use the USSD code *919*9# to block your UBA account on your phone or from another number. Another option is to contact customer care to deactivate your UBA account.
However, if these options fail, visit any UBA branch near you. Although not convenient, it can be your best move sometimes.
These will stop unauthorised transactions on your UBA account thereby preventing scammers from taking money from your account.
I hope you find this information helpful.
Therefore, try it and let me know your experience by leaving a message in the comment section below.
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