Losing or misplacing your GTBank ATM debit card can be stressful, especially when you cannot access your registered phone number to block the card immediately. In such situations, using another phone becomes crucial to secure your funds and prevent unauthorized transactions.

This post provides a detailed guide on how to block your GTBank ATM card using another phone, highlighting three easy methods:

• GTBank USSD Code
• GTBank Internet Banking
• GTBank Customer Care

Each method is explained step by step to ensure you can take swift action. By the end of this guide, you’ll know exactly how to block your card from any device, keeping your account safe.

Method 1: Use GTBank USSD Code

What You Need

• A phone with access to the GTBank USSD service.
• Your 10-digit GTBank account number.

Steps to Block Your Card

1. Dial *737*51*10# using a phone number not linked to your GTBank account.
2. Enter your 10-digit GTBank account number when prompted.
3. Press 1 to confirm the request and block your ATM card.

Advantages

• Quick and straightforward: The process can be completed in less than a minute.
• No internet required: Ideal for emergencies when internet access is unavailable.

Limitations

• The GTBank Code to delete debit card works only with a phone linked to a GTB account.
• General card blocking: If multiple cards are linked to your account, all will be deactivated.

Method 2: Through GTBank Internet Banking

What You Need

• Access to GTBank Internet Banking.
• Your User ID, password, and a token device.

Steps to Block Your Card

1. Log in to GTBank Internet Banking using your credentials.
2. Navigate to the Cards section and select Card Hotlist.
3. Choose the card you want to block and specify the reason for blocking.
4. Provide the answer to your secret question when prompted.
5. Input the OTP generated by your token device and submit your request.

Advantages

• Specific card blocking: You can block a single card if you have multiple linked to your account.
• Convenient for managing multiple accounts/cards: All account details are accessible in one place.

Limitations

• Internet access required: You need a stable connection to use this method.
• Token dependency: The process cannot be completed without the token device.

Method 3: Contact GTBank Customer Care

What You Need

• Access to a phone or internet to reach GTBank’s support team.

Ways to Contact Customer Care

1. Phone Call

• Dial +2348039003900 or +2348029002900.
• Provide your account details and request that your ATM card be blocked.

2. Social Media

• Contact GTBank on their verified handles:
  • Facebook: GTBank Facebook
  • Twitter: GTBank Twitter
• Send a direct message with your account details and request to block the card.

3. Email

• Send a detailed email to gtbankmailsupport@gtbank.com with the following:
  • Your account number.
  • The reason for blocking the card.
  • Contact information for follow-up.

Advantages

• Wide accessibility: Suitable for users inside and outside Nigeria.
• Multiple options: Choose between phone, email, or social media.

Limitations

• Slower response time: Some methods, like email, may take longer to resolve.
• Charges for phone calls: Calls to customer care may incur charges, especially for international users.

What happens after I block my card?

• The card becomes inactive for all transactions, including ATM withdrawals and online payments.
• You can request a replacement card if needed.

Summary

GTBank provides simple and efficient ways to block your ATM debit card using another phone, ensuring your account security in emergencies. Here are the key methods:

1. Using GTBank USSD Code:
   • Dial *737*51*10#, enter your account number, and confirm to block your card.
   • Best for: Quick actions without internet access.
2. Through GTBank Internet Banking:
   • Log in, navigate to Card Hotlist, and block the specific card with your token device.
   • Best for: Users with internet access who want to block a specific card.
3. Contacting GTBank Customer Care:
   • Reach out via phone, email, or social media to request card blocking.
   • Best for: Those who cannot use USSD or Internet Banking, especially outside Nigeria.

By leveraging these methods, you can promptly deactivate your GTBank ATM card, safeguarding your funds from unauthorized access.

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