Losing your GTBank ATM card or suspecting unauthorized activity can be stressful. Whether you’ve misplaced your card or noticed unusual transactions, blocking it immediately is crucial to secure your account.

Many GTBank customers struggle to block their cards due to unfamiliarity with the process or lack of access to a physical bank branch. Fortunately, GTBank offers multiple easy-to-use methods to block your ATM card directly from your phone.

In this post, you’ll learn five reliable ways to block your GTBank ATM card:

1. Using the GTBank USSD code.
2. Through the GTWorld mobile app.
3. By logging into GTBank Internet Banking.
4. Contacting GTBank customer care.
5. Sending an SMS to the GTBank hotlist service.

Let’s dive into each method for complete step-by-step instructions.

Method 1: Block GTBank ATM Card via USSD Code

Blocking your GTBank ATM card using the USSD code is the fastest and most convenient method, especially if you don’t have access to the internet. Follow the simple steps below:

Step-by-Step Guide

1. Dial *737*51*10# on your phone using the registered number linked to your GTBank account.
2. Enter your 10-digit GTBank account number when prompted.
3. Confirm the blocking request by pressing “1”.
4. You’ll receive a confirmation message stating that your card has been successfully blocked.

Advantages

• Quick and accessible: No need for internet access or smartphone applications.
• Universal compatibility: Works on any mobile phone with the registered GTBank number.

This method is perfect for emergencies like card loss or suspected fraud when speed is critical.

Read: GTBank USSD Code to Block ATM Debit Card on Another Phone

Method 2: Block GTB Debit Card via Mobile App

The GTWorld mobile app (GTworld) offers a user-friendly way to manage your account, including blocking your ATM card. If you prefer using an app, follow the steps below:

Step-by-Step Guide

1. Log in to the GTWorld app with your Internet Banking User ID and password.
2. Navigate to the ‘Account Details’ section.
3. Under the ‘Cards’ tab, select the specific card you want to block.
4. Click on ‘Block Card’ and select the reason for blocking (e.g., lost, stolen, or damaged).
5. Confirm your request to block the card by selecting ‘Yes, block’.

Read: How to Disable GTB ATM Debit Card on Mobile App

Advantages

• User-friendly interface: Intuitive navigation makes it easy for users.
• Additional features: Manage other aspects of your account, like checking balances or viewing transactions.

This method is ideal for tech-savvy users who already have the app installed and want a detailed card management process.

Method 3: Disable GTBank ATM Card via Internet Banking

GTBank Internet Banking is a secure platform for managing your account, including the option to block your ATM card. This method is suitable if you prefer a more detailed and controlled process.

Step-by-Step Guide

1. Log in to GTBank Internet Banking with your User ID or email and password.
2. Navigate to the ‘Cards’ menu and select ‘Card Hotlist’.
3. Choose the card you wish to block from the list of active cards.
4. Provide a reason for blocking the card (e.g., lost, stolen, or fraud prevention).
5. Confirm your request by answering your security question.
6. Enter the One-Time Password (OTP) generated by your hardware token or received via SMS to finalize the process.

Advantages

• Highly secure: Multiple layers of authentication protect your account.
• Detailed control: Allows you to review your cards and manage them comprehensively.
• Ideal for desktop users: Works well for those who prefer using a computer or laptop.

This method is perfect for users with internet access who value security and detailed control.

Method 4: Delete GTBank ATM Card via Online Customer Care

If you prefer speaking to a representative or cannot use the other methods, GTBank’s customer care services offer several channels to help you block your ATM card.

Options to Block Your Card

1. Phone Call:
   • Dial +2348039003900 or +2348029002900.
   • Follow the prompts to connect to a customer care representative.
   • Request card blocking and provide the necessary details for verification.
2. Social Media:
   • Contact GTBank on their verified handles:
     • Facebook: GTBank
     • Twitter: @gtbank
     • Instagram: @gtbank
   • Send a direct message with your account details and request.
3. Email:
   • Send an email to gtbankmailsupport@gtbank.com.
   • Include your account number, full name, and the reason for blocking your card.
   • Note: Email responses may take over 24 hours, making it less ideal for urgent requests.

Advantages

• Assistance from representatives: Get personalized support for your issue.
• Suitable for complex cases: Works well for situations requiring further clarification.

This method is ideal if you need help with the blocking process or don’t have access to your registered phone number.

Method 5: Deactivate GTBank Debit Card via SMS

Blocking your GTBank ATM card via SMS is a simple and effective option, especially for those without internet access. Here’s how to do it:

Step-by-Step Guide

1. Open the SMS app on your phone.
2. Type the following message:
   HOTLIST <space> Your GTBank Account Number
   For example: HOTLIST 0123456789
3. Send the message to 08076665555.
4. You will receive a confirmation message once the request is processed.

Advantages

• No internet required: Ideal for users without access to smartphones or Wi-Fi.
• Straightforward process: No need to navigate apps or websites.

This method is quick and accessible for users familiar with SMS services.

FAQs

Here are some frequently asked questions about blocking a GTBank ATM card:

Summary

GTBank provides convenient and secure methods to block your ATM card directly from your phone, ensuring your account remains safe from unauthorized access. Whether you lose your card or suspect fraudulent activity, you can act swiftly using these options:

1. USSD Code: Dial *737*51*10# on your registered phone for a fast, internet-free solution.
2. Mobile App (GTWorld): Log in to the app, and go to the Card section under Account details to block your debit card easily.
3. Internet Banking: Sign in to your GTB account and go to Cards sections to delete your debit card.
4. Online Customer Care: Reach GTBank through phone, social media, or email for assistance in blocking your ATM card.
5. SMS: Send a simple message to block your card without internet or app access.

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