Have you ever needed to urgently block your GTBank ATM debit card but didn’t know how? Whether it’s due to theft, loss, or unauthorized transactions, securing your account is a priority. Unfortunately, many GTBank users struggle with this process because of inadequate information.

This post will solve that problem by guiding you step-by-step on how to:

1. Permanently block your GTBank ATM card.
2. Block your card for local or international transactions.
3. Restrict card payments by specific channels like ATM, POS, or Web.

By the end of this guide, you’ll confidently manage your GTBank card security using the mobile app in minutes!

How to Permanently Block Your GTBank ATM Card

If your GTBank debit card has been lost, stolen, or compromised, you can permanently block it to prevent unauthorized use. Follow these simple steps:

1. Open the GTBank Mobile App

Launch the GTWorld app on your smartphone. Ensure you are logged into your account using your credentials.

2. Go to Account Details

Swipe through the menu buttons on the app dashboard to locate and tap on Account Details.

3. Select the Card Option

In the Account Details section, scroll down and tap on Card. This will display the list of cards linked to your account.

4. Choose “Block Card”

Tap on the Block Card option to permanently deactivate the card.

5. Confirm Your Blocking Request

Choose the reason for blocking your card from options like:

• Lost Card
• Suspected Fraud
• Stolen Card
• Retracted Card
• Damaged Card

Once you’ve selected a reason, tap Yes, Block and enter your 6-digit PIN to confirm the request.

When to Use This Option

This method is ideal in situations like:

• When your card is lost or stolen.
• If you suspect unauthorized or fraudulent transactions on your card.
• When your card is no longer functional, and you need to prevent further usage.

How to Block GTBank Debit Card by Country

If you want to control where your GTBank ATM card can be used, you can block it for either local (Nigeria) or international transactions. This feature is particularly useful for preventing unauthorized transactions in specific regions. Here’s how to do it:

1. Open the GTBank Mobile App

Launch the GTWorld app on your smartphone and log in using your credentials.

2. Go to Account Details

Swipe through the menu buttons on the app dashboard and tap on Account Details.

3. Select the Card Option

Under the Account Details section, locate and tap on Card to manage your card settings.

4. Choose “Set Country Control”

Tap on the Set Country Control option to restrict your card’s usage by region.

5. Select the Country to Block

You can choose to block:

• Nigeria: This will block local transactions within Nigeria.
• International: This will restrict your card from being used outside Nigeria.

6. Confirm Your Request by Entering Your PIN

Once you’ve selected your preferred option, enter your 6-digit PIN to confirm the request.

Benefits of Controlling Transactions by Location

• Enhanced security for your GTBank account, especially when travelling.
• Prevents unauthorized transactions in regions where you don’t plan to use your card.
• Reduces the risk of international fraud or card misuse.

How to Block GTBank Card by Payment Channel

If you want to restrict specific types of transactions on your GTBank ATM card, such as ATM withdrawals, POS payments, or online purchases, the payment channel blocking feature is your solution. Here’s how to do it:

1. Open the GTBank Mobile App

Launch the GTWorld app on your smartphone and log in with your credentials.

2. Navigate to Account Details

Swipe through the menu buttons on the app dashboard and tap on Account Details.

3. Select the Card Option

Under the Account Details section, locate and tap on Card to access card management options.

4. Choose “Set Card Control”

Tap on the Set Card Control option to manage your card’s transaction settings.

5. Select the Payment Channel to Block

You will see options to restrict card usage by transaction type. Choose any of the following:

• All: Blocks all transactions on your card.
• ATM/POS: Restricts card usage at ATMs and Point of Sale terminals.
• Web: Disables online purchases and payments.

6. Confirm Your Blocking Request

Once you’ve selected the channel to block, enter your 6-digit PIN to finalize the restriction.

Scenarios for Blocking Specific Payment Channels

• All Transactions: Use this if your card is temporarily misplaced or you suspect fraudulent activities.
• ATM/POS: Ideal for preventing unauthorized physical transactions while keeping online payments active.
• Web: Useful when you want to prevent online shopping or recurring subscriptions.

Alternatives to Deactivate GTBank Debit Card

If you cannot access the GTBank mobile app, here are alternative methods to block your ATM card quickly:

1. GTBank USSD Code

You can use GTBank’s USSD service to block your debit card. Simply dial 737*51# from the phone number linked to your account and follow the on-screen prompts to deactivate your card.

This method is fast and works without an internet connection.

Read: GTBank USSD Code to Block Debit Card on Phone

2. GTBank Internet Banking

Log in to GTBank’s Internet Banking platform with your credentials. Go to the Cards section under Menu and select the option to block your card.

This method is ideal if you prefer managing your account via a web browser.

Read: 5 Ways to Block GTB Debit Card on Your Phone

3. GTBank Customer Service

If you’re unable to block your card through digital channels, reach out to GTBank customer service using any of these options:

• Phone: Dial +2348039003900 or +2348029002900.
• Email: Send a request to gtbankmailsupport@gtbank.com
• Social Media: Contact GTBank via their verified Facebook, Twitter, or Instagram handles.
• Visit a Branch: For immediate assistance, visit the nearest GTBank branch.

These alternatives ensure you can secure your account even without access to the mobile app.

FAQs

Here are answers to common questions about blocking your GTBank ATM card on the mobile app:

Summary

GTBank makes it easy to block your ATM card directly from the mobile app, offering convenience and enhanced security. Whether you need to permanently block your card, restrict usage by country, or disable specific payment channels, the process is quick and straightforward.

Key Points Recap:

• Steps to Block Your GTBank ATM Card on the Mobile App:
  • Open the GTWorld app.
  • Navigate to Account Details.
  • Select Card and choose the appropriate blocking option (Permanent, Country Control, or Payment Channel).
  • Confirm your request by entering your 6-digit PIN.
• Permanently Block Your Card: Useful for lost, stolen, or damaged cards.
• Block Card by Country: Restrict card usage for either local (Nigeria) or international transactions to enhance security.
• Block Card by Payment Channel: Disable transactions for ATM, POS, or Web payments, or block all activities as needed.

By using these features, you can effectively manage your GTBank ATM card security, ensuring your funds remain safe.

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