Have you ever lost your phone or noticed suspicious transactions on your FCMB account? Moments like these can be stressful, but knowing how to block your FCMB USSD account profile can save you from further problems.
Many people don’t know that they can block only their USSD banking access without affecting other channels like the mobile app or Internet banking. This can leave their accounts exposed to unauthorized transactions.
This post will guide you through:
- The exact steps to block your FCMB USSD account profile.
- Common situations where this feature is useful.
- Benefits and answers to frequently asked questions.
Steps to Block FCMB USSD Account Profile
Follow these simple steps to block your FCMB USSD account profile while keeping other banking channels like the mobile app and internet banking active.
1. Dial *329*911#
Use any mobile phone, whether it is linked to your FCMB account or not. This code works across all major networks in Nigeria, including MTN, Glo, Airtel, and 9mobile. Ensure you have access to your 4-digit USSD PIN for verification.
2. Select the Account to Block
After dialling the code, you will see two options:
- Option 1: Block only your USSD account profile. This won’t affect other banking channels.
- Option 2: Block your FCMB account across all banking channels. For more details, read the FCMB USSD Code to Block Account
Choose Option 1 to block only the USSD profile.
3. Enter the Phone Number
Input your 11-digit phone number linked to your FCMB account. Carefully check the number and confirm the account details displayed on the screen.
4. Authenticate the Request
Enter your 4-digit USSD PIN to confirm the action. Double-check the PIN to avoid errors, as this step completes the process.
5. Receive Confirmation
Once successful, you’ll receive:
- On-screen confirmation showing your USSD account profile is blocked.
- SMS notification sent to your registered phone number for additional verification.
Benefits of Blocking FCMB USSD Account
Blocking your FCMB USSD account profile provides several advantages, especially in emergencies. Here’s why it’s a valuable feature:
1. Quick and Convenient
You can block your USSD account profile instantly by dialling *329*911#. The process is straightforward and doesn’t require visiting a bank branch.
2. Accessible Anytime
This service is available 24/7, ensuring you can secure your account at any time, even during weekends or holidays.
3. Works Without a Linked Phone
Even if your phone or SIM linked to the account is lost, you can use any mobile phone to block your USSD profile.
4. Prevents Unauthorized Transactions
By blocking your USSD profile, you stop fraudsters from performing unauthorized transactions through USSD banking.
Common Scenarios to Use This Feature
Blocking your FCMB USSD account profile is essential in certain situations to protect your account from unauthorized access. Here are the most common scenarios where this feature becomes crucial:
1. Lost or Stolen Phone
If your phone or SIM card linked to your FCMB account is lost or stolen, blocking the USSD profile ensures that no one can perform transactions using your account.
2. Suspicious or Unauthorized Transactions
Noticing transactions you didn’t authorize? Quickly block your USSD profile to prevent further fraudulent activities while you investigate or report the issue to FCMB customer care.
Summary
FCMB provides an easy way to secure your account by blocking your USSD account profile in emergencies. This feature is fast, accessible 24/7, and helps prevent unauthorized transactions.
Here’s a quick recap of the key points covered in this post:
- Steps to Block FCMB USSD Account Profile:
- Dial *329*911# from any phone.
- Choose to block your USSD profile while keeping other channels active.
- Enter your linked phone number and authenticate with your USSD PIN.
- Receive confirmation via on-screen message and SMS.
- Benefits:
- Quick and convenient.
- Works anytime, anywhere, even without the linked phone.
- Protects your account from fraud and unauthorized access.
- Common Scenarios:
- Lost or stolen phone.
- Suspicious or unauthorized transactions.
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